Review Time
Have absolutely loved the variety of meals and the quality of the ingredients has been great. The serving size is generous and easily feeds a couple and often some leftovers for a lunch. The menus are pretty easy to follow and the prep times are pretty accurate. The hardest part is choosing which meals as there’s so many good choices.
Pros:The recipes are great and there is a good variety. I prefer the recipes in comparison to Hello Fresh and Marley Spoon.There is a good amount of choice (though less than competitors) and the recent update to add an extra move is good. Not having half the meals cost extra is appreciated.Cons:If the meals aren't used within 4 or 5 days the ingredients are out of date. The meat has a very short shelf life compared to both Marley Spoon and Hello Fresh.The "vacuumed" packaging has regularly failed, resulting in smelly off chicken within a day a two.Delivery drivers are terrible - I have a large porch and they leave the box blocking the front door, or in the sun, or in the middle of the driveway and sometimes next to our rubbish bin.Overall - if the produce had a longer shelf life and delivery drivers took more care I would rate 5 stars.
I cancelled my subscription today, this was for a few reasons:I watched one of the delivery guys literally throw (no not drop but like throw it into the ground! It would have been less effort to just drop it!) my meal box at the ground one time. He didn't know I was there because I had just arrived home and watched him do it, when he saw me he just sheepishly nodded and walked off. A bunch of my fresh produce was squashed. Every week at least one of the recipes were missing ingredients or fresh ingredients went off before the week was over.Their customer service is not very good, they offer no help and honestly if they are competing with the big retailers they have to do better. Like I was missing a whole meat portion from one meal making all the rest of the ingredients effectively useless (it was a curry) and they more or less shrugged their shoulders until I forced them to act on it, offering me $10 credit on my next order, mind you the meal would have cost about $40. I ended up going and buying ingredients so it wouldn't go to waste, but it's totally invalidating the experience. The whole point is, you have everything you need and you don't have to go to the shops. There is no "app" which seems ludicrous in this day and age. It would be fine but the website is weirdly vague and hard to navigate. I thought I had updated things a few times and apparently it didn't go through.I'm also suspicious that my meals were "downgraded" after I cancelled my subscription to the obviously cheaper vegetarian options, this may have been my own mistake (I really don't think so, it's not the default meal and it I wouldn't have picked it) but customer service were not willing to do anything to fix this or change it, this was 4 days before the delivery date. Delivery schedule is also completely cooked in my area, they just gave me a "day" and it wasn't even consistent. I would have had to cancel in summer because there is no way I could have left the meals out if it was hot.I will say the meals are better than hello fresh, and the overall quality of their produce is also much better. But it doesn't matter because all the little things surrounding the experience suck.
I switched to QuiteLike from a competitor. It’s been 7 weeks now and every single week there have been ingredient items missing. At first I thought it was a once off, but it’s been consistent each week. I wouldn’t recommend QuiteLike and I’ll be looking elsewhere as a result
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