Review Time
I requested a translation of documents with numerous medical terms, and the results were subpar. The service delivered on time, but there were English words mixed in, and while the grammar was acceptable, most medical terms were translated incorrectly, rendering many sentences unreadable. The notarization was also suspicious, as the stamp was only on one cover letter. Thankfully, a native speaker in the medical field reviewed the documents and pointed out the errors. Although customer support is quick to respond, they do not provide real help. I requested a full refund due to the unusable documents, but this was denied, as they expect me to correct the 13 pages myself. I feel as though I have been misled, and I apologize for any mistakes in my English; I am not a native speaker.
I requested a translation of documents with many medical terms, and what I received was unacceptable. While the service met the promised deadline, the translations included English words and the medical terminology was mostly incorrect, making the text difficult to read. The notarization was also questionable, as it was only on one cover letter. A native speaker in the medical field reviewed the documents and highlighted the errors. Customer support is quick to respond but unhelpful. I asked for a full refund, but my request was denied, and they expect me to correct the documents myself. This service did not deliver the professionalism or speed they advertised, and I feel deceived.
The service provided a smooth and pleasant experience. They promptly handled an English to Hungarian certificate, and the final document was accurate and well-formatted. Communication was clear and polite throughout, with a quicker turnaround than anticipated. I would gladly recommend their service for official translations.
I paid for a single-page birth certificate translation, which was advertised to be completed within 24 hours or 2-3 business days. However, I was not updated on the progress, and only after inquiring a week later was I informed that it would take 2-3 weeks. This is contrary to what was advertised on their website.
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