Review Time
I will update if this situation is resolved. With the impending shutdown, it seems the company is not honoring the $20 withdrawal requests that were promised within 24 hours. I have $151 in rewards I've attempted to redeem in $20 increments over the past two weeks, but they remain in "verification status". I haven't received any replies to my support tickets or emails. This morning, I withdrew the remaining $11, which processed quickly, but the $20 withdrawals are still pending. If you're having similar issues, I suggest withdrawing in $10 increments to receive what you're owed.
I will update if this situation gets resolved. With the upcoming shutdown, it seems the company is not processing the $20 withdrawal requests that were supposed to be completed within 24 hours. I have $151 in rewards I've tried to redeem in $20 amounts over the last two weeks, but they are still in "verification status". I haven't received any responses to my support tickets or emails. This morning, I withdrew the remaining $11, which went through quickly, but the $20 withdrawals remain pending. If you're facing similar issues, I recommend withdrawing in $10 increments to get what you're owed.
The customer service is extremely rude and unhelpful. I was denied access to the website, and based on the negative reviews I've seen, I'm relieved I missed out. I will never use this service again, even if given the chance, because of how unpleasant the experience has been.
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