Name: regionalbroadband.ie
Telephone: 000000000
Rating: 4.3

padraic henry Guest

7 months ago

Nick very good service

Nick very good service. A 5 star experience .

Date of experience: Aug 08, 2025

Nadia Guest

7 months ago

Service

Had an issue with my net, engineer Nik called at agreed time. Very polite, knowledgeable and professional. Offered various helpful solutions for my internet. Top man.

Date of experience: Aug 06, 2025

Kelly Flynn Guest

7 months ago

Impossible to contact them been trying…

Impossible to contact them been trying for a week the online portal does not work and the signal keeps dropping!! As soon as fibre installed I’m leaving this company

Date of experience: Aug 01, 2025

LT Guest

7 months ago

Nik was great

Nik called out to our house to install the WiFi. He was extremely polite, efficient and professional. Very knowledgeable and even helped us set up the TP link system throughout the house. Couldn't ask for better customer service

Date of experience: Jul 18, 2025

Holden Anderson Guest

7 months ago

Decent fitting time from ordering.

Decent fitting time from ordering.Guy who fitted (Nik) was excellent and sorted out very fast speed for the broadband.Would of given 5 stars, but a 26 minute wait to speak to someone was a bit crap.

Date of experience: Jul 17, 2025

Bob Carter Guest

7 months ago

Early Problem with new install quickly…

Early Problem with new install quickly resolved once reported. Engineer Nik top class, kept tweaking until major improvements to speed. Nike is the man

Date of experience: Jul 14, 2025

Wyatt Guest

8 months ago

Lifesaver

LifesaverAfter being let down by another supplier at really short notice, and being a year away from getting fibre, Lee got us connected on time as promised. Service so far has been really good and the broadband speeds are reliable. Sam County Offaly

Date of experience: Jul 10, 2025

VH73 Guest

8 months ago

Extremely Unresponsive - Avoid

Their support is non-existent. Good luck contacting their customer service. I am now 5 weeks waiting for a response on a simple query submitted by email, including sending a follow up after 3 weeks. I am currently 15 minutes on the phone waiting for customer service. I really suspect they do not have full time staffing on customer service and queries are managed by Tech Support or Sales when they are not on other call. I will be cancelling my account with them.

Date of experience: Jun 26, 2025

Petula P. Guest

8 months ago

5 stars for Nik

5 stars for Nik, lovely to deal with and really clean work. However after sales support was negative and the initial sales team told us we couldn't get fibre broadband when we could, so the experience with the sales was not great!

Date of experience: Jun 25, 2025

Kristin Guest

8 months ago

Nik the engineer was great

Nik the engineer was great . Felt totally safe with him around the house . He arrived promptly and I left him to it . He left everything spotless . He has a very nice unintuitive manner