Review Time
The pricing is very high, and the customer service is lacking. I requested to disable auto-renewal on my account, but they only applied this per domain and denied my refund request even within the cooling-off period. This service feels unreliable; I recommend steering clear.
Like many other users, I've been with this service for over a decade and have consistently found them to be outstanding, with no significant problems. Recently, I encountered an issue while setting up an SSL Certificate as some users were receiving 'website not secure' alerts in their browsers. An initial complication with the certificate providers was resolved promptly by a representative from the support team. Highly recommended!
Like many users, I have been with this service for over a decade and have consistently found them to be excellent. Recently, I faced an issue with SSL Certificate setup that caused security warnings for users. However, the support team resolved the initial glitch swiftly and efficiently. Highly commendable!
As a reseller and web designer, I prioritize tech support above all. Their phone support is crucial for me. As a long-term customer, this is why I remain loyal. However, the sales aspect tends to push upgrades too quickly. All staff members are helpful and knowledgeable. One request: please keep AI out of support and maintain phone assistance. AI still has a long way to go, while hands-on experience is irreplaceable.
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