turno.com

5
5 Based on 21 reviews

Turno connects vacation rental Hosts and local vetted Cleaners to simplify and automate cleaning schedules and payments. Find experienced, local short-term rental cleaners through Turno's cleaner marketplace of over 55K+ STR service providers worldwide. C...

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Average Rating

5

/
5

21 Reviews

5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Tina Harper
Faye was very understanding of what all took place with me not knowing how to maneuver around on the

Faye was very understanding of what all took place with me not knowing how to maneuver around on the platform and made everything right, great customer service! I would give her 10 stars if allowed

5
Date of experience: Feb 23, 2026
Heather D
Ruby was so very helpful with everything I needed I had been trying to reach out for help for a coup

Ruby was so very helpful with everything I needed I had been trying to reach out for help for a couple weeks and never could get my problem resolved and she immediately helped me resolve it I am so very thankful

5
Date of experience: Feb 11, 2026
AM Gio
Ruby really helped me out! She was patient. It took a while. We had a few things going on. Take off

Ruby really helped me out! She was patient. It took a while. We had a few things going on. Take off past employee. Change a co host. Etc

5
Date of experience: Jan 28, 2026
Brooke & Tiarn Stay Beautiful
I was chatting with Emma via the live chat - she was really helpful in distilling a lot of informati

I was chatting with Emma via the live chat - she was really helpful in distilling a lot of information. I felt I had complete clarity on how their product works from a host/cleaner and pricing perspective. It was so much easier than sifting through the complex help documents

5
Date of experience: Jan 26, 2026
Ramona Barnes
A great experience working with the representative.

The representative was a joy to collaborate with today. She provided clear information and showed great patience as I am new to the platform. She successfully identified the issue and ensured everything was synced properly. I truly value her excellent customer service and her commitment to going above and beyond.

5
Date of experience: Jan 17, 2026
Hope F.
Excellent support for managing our housekeeping team

I utilized the service for overseeing our housekeeping within a small property management team. Their customer support is consistently prompt and extremely helpful. A representative provided outstanding assistance today and was a pleasure to collaborate with. Thank you for the support!

5
Date of experience: Jan 17, 2026
Kara M.
Claire is calm and supportive

Claire is very calm and patient. She is incredibly helpful and resolves issues smoothly.

5
Date of experience: Dec 16, 2025
Great help with payment confusion

I was initially confused about the payment process and didn’t have the right funds available. The representative efficiently offered a solution and handled the correction. I really appreciate the quick response and the lack of unnecessary questions during the transfer request.

5
Date of experience: Dec 15, 2025
Ally was fantastic!

Ally was fantastic!

5
Date of experience: Dec 15, 2025
mael33260
Understanding the cleaner payment

I was unclear about the cleaner payment process and didn’t have the necessary funds. The representative provided a solution and took care of the correction. Thank you for the quick response. I appreciated not being asked a million questions when I requested a transfer.

5
Date of experience: Dec 15, 2025

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Business Details

  • Turno connects vacation rental Hosts and local vetted Cleaners to simplify and automate cleaning schedules and payments. Find experienced, local short-term rental cleaners through Turno's cleaner marketplace of over 55K+ STR service providers worldwide. Centralize turnovers with automatic scheduling, automatic payments, checklists and photo sharing, inventory management, problem reporting, and more. Available in six languages via website and mobile apps, plus live 24/7 customer support.See more

  • language https://turno.com

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