Review Time
This is a great product. Designed and executed very well. All the details down to the ability to remove the individual lenses easily and fix them back into place with the magnetized surface for ease of cleaning. Has definitely leveled up my VR experience. Highly recommend!
Haven't recieved my lenses yet but have spoke to a member of the team and was very helpful reassuring me of the quality i will be recieving I can not wait. Update: i haven't recieved my lenses and the quality on these are 2nd to none they are expensive but you pay for the quality and unlike others I have ordered lenses from these are top notch and worth every penny I highly recommend these they know what they are doing.
I spent some time looking for a company who would accept my high Cyls prescription and was very happy when Reloptix accepted it. Following my order I had an issue receiving their emails (my issue) - an email to customer support sorted this quickly. I was a little disappointed about the lead time and concerned about my prescription (I had expected an uplift in price hadn't received one). Further investigations of the website revealed information about the two week lead before the prescription is looked at and then the price uplift for 'experimental' lenses. I didn't want experimental lenses so I contacted support to cancel my order. This was addressed without question and on the same day as my request.So, I can't speak for the lenses as I have purchased at a lower price from a company who know about higher prescription lenses. However I do appreciate an online company with a good customer support and my experience with Reloptix support was excellent. I would advise the company to make the information regarding higher prescription lenses much more visible regardless of where on their website a customer lands. I have no issue with their choice of sales model, only the visibility of information.
There was an immediate difference in clarity with my new Reloptix lenses in place in the Quest 3. From sharp to crystal clear in the snap of a lens. Just like last time I'm happy to spend a little extra and wait a little longer for American made.
When I ordered lenses for my Valve Index, I wanted to ensure everything was perfect. The customer support at Reloptix was exceptional, responding promptly and ensuring a smooth process. Surprisingly, the lenses arrived quicker than expected, outpacing my previous experiences with other companies.Upon receiving the lenses, installation was effortless, seamlessly integrating into my headset. Stepping into VR, the difference was astounding. Though slightly stronger than anticipated, the clarity they provided was unparalleled. Finally, I could enjoy VR without the discomfort of wearing glasses, enhancing my overall experience.The attention to detail from Reloptix is evident, not only in their products but also in their packaging, which reflects their commitment to quality. Without hesitation, I would choose Reloptix for my future lens needs.Regarding the negative reviews, it's essential to read the fine print. Reloptix offers a SPECIAL ORDER/EXPERIMENTAL LENS option, clearly stating potential additional charges with customer consent. Unfortunately, some misunderstandings arise from not thoroughly reading the information provided.In conclusion, my experience with Reloptix has been outstanding, and I highly recommend them. Thank you for providing such excellent service!
Ordered prescription lenses for my VR headset (Quest 3). Very nice product (magnetic clip-in mechanism - easy to remove, clean, etc). Also very good customer service - there was a problem with my original order which Jason resolved promptly.
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Hey everyone! Reloptix is a virtual reality lens insert company that was founded in Colorado USA. As VR users we came together with our experience in the optical field and design industry to find a better solution then was available on the market that were both over priced and not as convenient as they could be. Our inserts combine asthetics with the versatility of removable frames, making it easy to allow multiple users or change your prescription.See more
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