Review Time
My All-in-one trimmer stopped working on the morning of Saturday 24th January and by the Friday morning on the 30th a new one was delivered to me, it was a great service and they honored their 5 years guarantee. My trimmer was just under 2 years old. We'll done.
My All-in-one trimmer stopped working on the morning of Saturday 24th January and by the Friday morning on the 30th a new one was delivered to me, it was a great service and they honored their 5 years guarantee. My trimmer was just under 2 years old. We'll done.
I have used the refurbishment service twice now - sent my broken clippers to them and 3 days later another fully refurbished pair arrived working perfectly - very good customer service and a great service in general meaning you are not spending hundreds of pounds on new clippers and broken clippers are not going the landfill !
I recently had a problem with one of the items. I called customer service. A polite customer service representative greeted me. The customer service representative handled my inquiry from start to finish in a professional manner, keeping me informed throughout until my item was returned to me.I would always choose a Wahl product over any other brand. You get complete professional support and peace of mind. Brilliant customer service.
After product purchase this puts you in a postion to spend more money. I needed a part replacement. Although they offer other parts to be purchased one part they don’t offer replacement is a plastic external cover. Other parts offer replacements that customers are able to replace themselves at home require potential risk of further damage or even contact with electronic wiring. Sadly they don’t offer a part replacement for a case. Potentially the easiest the replace and the most breakable. They do however offers a ‘service charge where it would be replaced. This service is updated a of 70£ wich is taken advantage. And should be re considered. I can not continue to use my clippers. Nor am I able to service them for the sake of a let that requires seconds of customer care. So, now I will sadly be considering changing my brand loyalty to another worthy brand.
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Leo Wahl invented the world’s first electromagnetic hair clipper in 1919.
Since then, Wahl has created a range of professional and home grooming, styling and personal care products with an unrivalled quality that you can trust.
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