rentumo.au

4.5
4.5 Based on 91 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

91 Reviews

5 Star
82%
4 Star
4%
3 Star
5%
2 Star
0%
1 Star
8%

Filtered Reviews

Filter Reviews

Review Time

Natalie Thomas
Very impressed with Rentuma customer…

Very impressed with Rentuma customer service staff mainly Sam who dealt with my situation and resolved it quickly and very professionally. Thanks SamBest wishes Natalie

5
Date of experience: Nov 04, 2025
Emilee Chamberlain
I mistakenly did not cancel my…

I mistakenly did not cancel my subscription and 65 dollars came out of my bank and with just explaining to rentumo they were happy to refund me.

5
Date of experience: Oct 29, 2025
Eve Montgomerie
Rentumo helped finding somewhere to…

Rentumo helped finding somewhere to rent super easy! As soon as a place matched my description, I was notified right away and able to apply in seconds!

5
Date of experience: Oct 27, 2025
YK Hsu
This time the customer service has been a great help to me.

As a newcomer to Australia searching for housing, Sam has always answered my questions promptly and patiently.Thank you to Sam and the platform.

5
Date of experience: Oct 24, 2025
Great Customer Servie

Sam was really helpful and went above and beyond. Thanks Sam for your great customer service ☺️

5
Date of experience: Oct 24, 2025
Jasmine
The customer service was amazing

The customer service was amazing! The team provide exceptional professional services and are very knowledgeable and responsive when it comes to finding the perfect property for you. Thanks team great job!

5
Date of experience: Oct 22, 2025
Lynette Hurkmans
I withdraw my complaint

I thought I had subscribed to rentumo but, I hadn't at all, I'm very confused about what happened.I apologised to Rentumo.au & they were completely gracious re the complaint I had made

5
Date of experience: Oct 17, 2025
This has been a blessing to me as my…

This has been a blessing to me as my family had found our home 3 days into using this app. Thankyou to the team that has resolved my issue with unsubscribing as well. I will be sure to pass on this app to all my friends that are looking for homes in the area. Thankyou again

5
Date of experience: Oct 07, 2025
Daniel Metz
Great customer service!

I had a disagreement with this company and they took care of it within 24 hours.

5
Date of experience: Oct 04, 2025
Kristi May Carpenter
Amazing customer service

Amazing customer service! When I encountered a billing problem Sam responded to my email within 24hrs and we came to a resolution! Love the attentiveness!

5
Date of experience: Oct 02, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More