rentumo.au

4.5
4.5 Based on 91 reviews

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Average Rating

4.5

/
5

91 Reviews

5 Star
82%
4 Star
4%
3 Star
5%
2 Star
0%
1 Star
8%

Filtered Reviews

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Review Time

Danni Zappia
5 star customer service

Used rentumo while looking for a new rental I did not find a place but after having some issues Sam from customer service helped me in a quick and professional manner thanks Sam

5
Date of experience: Feb 25, 2026
Jarrod
Subscription entrapment

I had forgotten about cancelling a subscription with Rentumo and had $65 automatically debit my account. Yes I knew it would need to be cancelled however i missed cut off date an paid penalty.wasnt happy so I asked for refund.I wish u didn't always have to sign up to websites just so u can see what they offer. And then want you to pay after so many free days .Great marketing and quick way to make money.people like myself to be forgetful and BAM $$money for Jam on poor souls who did not cancel on time.It's a rental property market offering another avenue but not worth the service. No they weren't even going to refund unless I did this.If only you got a choice to continue or cancel before automatically charged.

3
Date of experience: Feb 19, 2026
Ngwije Fontaine
Rentumo takes care of it’s clients and…

Rentumo takes care of it’s clients and delivers best and convenient Service

5
Date of experience: Feb 17, 2026
eshdox taputoa
It’s ok but I have stopped using this…

It’s ok but I have stopped using this to look for houses

4
Date of experience: Feb 09, 2026
Cassandra Guy
Excellent and timely response with…

Excellent and timely response with customer serviceGreat selection of off market properties through private landlords

5
Date of experience: Feb 08, 2026
Aravind Tulluri
Customer service is on prompt and…

Customer service is on prompt and quick, they understand that my subscription was accidental and said they will refund the full subscription amount. Trustable website.

5
Date of experience: Feb 04, 2026
Kathy Lake
Thank you for your customer service!

Following a misunderstanding on my part, I was extremely grateful to Sam, Rentumo Country Manager for his/her assistance in clarifying my subscription. Communication was prompt, well explained, considerate and professional. Thank you Sam for your excellent customer service!

5
Date of experience: Jan 26, 2026
Sandy P
Excellent customer service

Rentumo was another tool I was able to use during my property search. In such a difficult market, everything little bit helps. Customer service was highly responsive, polite and professional.

5
Date of experience: Jan 26, 2026
They helped me find student…

They helped me find student accommodation in Bendigo. Their scan feature works very well and consolidated all the available accommodation in the area. And Sam from customer service was very quick and efficient and provided me with comprehensive support. Highly recommend.

5
Date of experience: Jan 24, 2026
Fabiana Lemos
I needed the support and they solved my…

I needed the support and they solved my problem nicely and quickly.

5
Date of experience: Jan 24, 2026

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