Review Time
I had forgotten about cancelling a subscription with Rentumo and had $65 automatically debit my account. Yes I knew it would need to be cancelled however i missed cut off date an paid penalty.wasnt happy so I asked for refund.I wish u didn't always have to sign up to websites just so u can see what they offer. And then want you to pay after so many free days .Great marketing and quick way to make money.people like myself to be forgetful and BAM $$money for Jam on poor souls who did not cancel on time.It's a rental property market offering another avenue but not worth the service. No they weren't even going to refund unless I did this.If only you got a choice to continue or cancel before automatically charged.
Following a misunderstanding on my part, I was extremely grateful to Sam, Rentumo Country Manager for his/her assistance in clarifying my subscription. Communication was prompt, well explained, considerate and professional. Thank you Sam for your excellent customer service!
They helped me find student accommodation in Bendigo. Their scan feature works very well and consolidated all the available accommodation in the area. And Sam from customer service was very quick and efficient and provided me with comprehensive support. Highly recommend.
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