resolute-legal.co.uk

4.9
4.9 Based on 60 reviews

Resolute Legal boasts a well-established housing disrepair division. According to Section 11 of the Landlord and Tenant Act 1985, landlords with tenancies lasting less than seven years are obligated to maintain the structure and exterior of the dwelling, ...

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Average Rating

4.9

/
5

60 Reviews

5 Star
97%
4 Star
0%
3 Star
0%
2 Star
2%
1 Star
2%

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Jolyon Walker
Pivotal support

One representative played a crucial role in advocating for my concerns throughout the legal process. Their proactive approach ensured my voice was heard and facilitated open communication. Their dedication and support were key to achieving a positive outcome for my case.

5
Date of experience: Oct 23, 2025
Harry Foster
More stars deserved!

I wish I could give more stars. The team has gone above and beyond to assist my elderly mother. A huge thank you to the representatives who kept us informed and provided outstanding customer service. Overall, the company has been fantastic, and I would highly recommend them.

5
Date of experience: Oct 21, 2025
Gunnar
Sincere thanks for the support

Thank you for all the help in achieving a favorable outcome for my case. A special thank you to the representative who guided me through the entire process with professionalism and empathy. Their understanding of my frustrations made a significant difference. I would not hesitate to seek their advice again or recommend their services to others.

5
Date of experience: Oct 14, 2025
Grace
Excellent customer service

Excellent customer service . The staff were professional friendly and helpful. At no time was I led to feel that my concerns were not taken into account.Thank you for getting me the best outcome with egards to my claim for the repairs at my flat J.J and also the cheerful, friendly Barbara.Will definitely recommend .

5
Date of experience: Oct 10, 2025
Diana l
Damp and mould

I've had ongoing problems with my landlord for years and couldn't get them to properly address the issues of severe damp, mould and leaks until I reached out to resolute legal.With their assistance and perseverance, the work in my home is now completed and I'm extremely grateful to all those involved in the handling of my case. I would recommend Resolute legal to anyone who's experiencing home disrepair issues. Heartfelt thanks to you all!

5
Date of experience: Oct 01, 2025
Dwaine
My father’s house was flooded by the…

My father’s house was flooded by the next door neighbour, we contacted Lambeth Council (the landlord) and explained what had happened. After multiple attempts to get the council to sort out the issues within the property, without any success. One of my Father’s neighbours who had suffered a similar situation gave him the number for Resolute Legal. I called them that week and explained everything, they then assigned me a Caseworker who went by the name of Mr Uzondu. From the very beginning Mr Uzondu was extremely helpful and showed lots of empathy towards my Father’s situation.He was professional and kept me updated throughout the entire process.Last month he successfully managed to get the council to complete the disrepair to the property and secured compensation for my Father.

5
Date of experience: Sep 27, 2025
James
Adil Sorted my issues out and was easy…

Adil Sorted my issues out and was easy to contact and he kept me in the loop

5
Date of experience: Sep 01, 2025
Asma Younis
Resolute Legal helped me greatly in…

Resolute Legal helped me greatly in getting the necessary repairs done in my property. I had an ongoing leak that affected my bathroom, and they made sure to stay in contact with my landlord and apply the right pressure to ensure the repairs were completed. I especially want to praise Adil for the way he supported me throughout the whole process. He was not only patient and understanding with my situation, but he also took the time to explain everything clearly so I could understand, even though English is not my first language. Adil always kept me updated, reassured me when I felt stressed, and treated my case with genuine care and professionalism. I truly appreciate everything he did for me. Thanks to his dedication, I finally got the repairs I had been waiting for. I would highly recommend Resolute Legal — and especially Adil — to anyone dealing with housing disrepair issues.

5
Date of experience: Aug 18, 2025
Wendy
Absolutely brilliant service

Absolutely brilliant service. I had ongoing issues with the council about disrepair and damp and took over a year before I gave this a go. From start to finish I was kept informed of any correspondence and was advised throughout the whole process. Very easy to speak to, and things were explained to me very clearly. Good end result indeed. My only regret is not doing this sooner. Resolute very professional and friendly. Highly recommend. Thank you

5
Date of experience: Aug 18, 2025
Fatima
Housing repair I'm pleased with the…

Housing repair I'm pleased with the service I received the company are very professional.Thay handle every step on the prosess with professional. Kept me informed and fought hard to make sure my right. Im so pleased they turned a stressfull situation into a positive outcome I highly recommend

5
Date of experience: Aug 11, 2025

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Business Details

  • Resolute Legal boasts a well-established housing disrepair division. According to Section 11 of the Landlord and Tenant Act 1985, landlords with tenancies lasting less than seven years are obligated to maintain the structure and exterior of the dwelling, along with various installations for water, gas, electricity, sanitation, space heating, and water heating. In addition to these statutory duties, landlords also have contractual obligations outlined in the tenancy agreement.

    If you suspect that your landlord has failed to fulfil these responsibilities, you may have grounds to initiate County Court proceedings to compel them to carry out the necessary repairs, along with seeking damages. Resolute Legal can offer guidance throughout the housing disrepair process, including expert advice and assistance in navigating any technical defences that may arise.See more

  • email info@resolute-legal.co.uk
  • call 08000487072
  • language https://resolute-legal.co.uk

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