Review Time
AVOID! Our 'free trial' turned into them charging us hundreds of dollars for a site we never used....never an invoice. When we called in to complain about it, the disabled and blocked our account so we can't even see the 'transactions' that took place and now refuse to even answer emails or phone calls. These people take advantage of musicians and artists. STAY AWAY!
I work as a music manager and one of my clients who was recently using Reverbnation has decided to stop using it, After two years of paying for premium and submitting to all kinds of things - nothing, He brought plays which only clicks where tracked but no actual interaction took place he has a verified spotify account so we were able to track plays and although over 100 clicked the ad no plays were added via spotify or counted to be displayed via Spotify Artists.
It's super useful until everything you try to do they want to charge you. To move forward in anyway you MUST pay. You won't get anywhere with this site if you don't plan on a membership. But once you get a membership, you still are prompt to pay for even more. It's ok if you don't plan on using this site to help you build your band. If your going to to pay, use Sonicbids.com They get you results.
It's a bunch of bull..the dude recently who was #1 was so trash and I think the only reason he was there is he probably spent alot of money to get plays and other computer promotions. You want your music on major platforms, go to distrokid..reverb nation ain't nothing..
Negative -5 stars this site charged me twice in a week even tho I cancelled my free month trial immediately. Not only that but the service they offer is fraud they didn’t promote my site anywhere, bunch of liars. No argument from them when I disputed it because they know what they did... not only that but now a week later it turns out my card was sold on the dark web and used on iTunes. Biggest mistake I made was putting my credit card number on that site.
In all honesty Reverb Nation is diabolical "service" that deserves minus 5 stars. It's a 100% robot controlled time wasting monstrosity. No chance whatsoever of getting any human assistance in response to any question. I submitted my profile and a nice song for distribution via Spotify. The experience was pure hell. At least 20 requests for help with one problem after another. Never once received a proper response. The only replies they sent were links to nonsense that has nothing to do with my questions or problems encountered with Reverb Nation forms. These forms fail totally. Total and utter waste of precious time.
Awful company - definitely incompetent, possibly fraudulent.I signed up for a "free" 3 day promotion trial. Even though it was "free", I had to add payment details - I chose to use Paypal.Afterwards I happened to read some reviews on this company and heard how they had often charged, even though members had cancelled before the 3 day limit.Worried about this, I immediately cancelled! (I enjoyed about 5 mins of my promotion!). I received a confirmation e-mail regarding my cancelled subscription.To be safe I went into Paypal and deleted the Reverbnation payment setup.Today (a month later) I receive an e-mail from Reverbnation saying that they have cancelled my subscription because they have failed to charge my billing agreement several times!It seems that cancelling their free promotion within the 3 days does absolutely nothing!BEWARE - CANCEL the agreement with Paypal or your bank. Better still - Don't touch them with a barge pole!
I have been with Reverb Nation for over seven years promoting my own band the Bruce Maier Band. No, we aren't rich and famous stars and we are only a regional success. Tools like this which have cost me zero are vital to our own local promotion and linking to other social media sites. I am 100% satisfied with the Reverbnation service! bjm
We had a Reverbnation account for some years but recently started to use it more due to a new single release for promotion etc.We were send a notification advising of some free promotion for a few days so went for it. We had to sent up the paypal payment etc so payment would be made if we carried on using the promotion tool after the freebie ran out, fair enough.We cancelled the the freebie as it was about to expire as you do but were charged £15. We though okay, we may have just missed the cancellation time so let it go and made sure the promotion tool was definitely deactivated on the account.Anyway, the following month we were charged another £15, no warning (also the charge that shows up doesn't actually say what it is payment for...just Reverbnation).At this point we cancelled the Paypal payment and contacted the bank (with the way fraud and internet banking fraud is today, you have just got to be careful).Reverbnation support was also contacted and it came to light that the payments taken were actually for using there premium account which we were not aware of. When getting the free promotion, it turns out we couldn't have that without being on the premium account which charges.Obviously we misunderstood and the initial response we had was actually okay advising us how to deactivate this and they would refund the last payment. Great.We thought all we would have to do is re-set up the paypal account but then we get another abrupt email advising that because the bank was notified it will be a charge back....so they have DELETED our account!In response we said, okay, forget any reimbursement, just put our account back up...another abrupt response, no it's deleted because of the charge back dispute. No warning, its in the terms and conditions end off.We have since responded but have had no reply. They obviously don't care.All the work put into the account has now just been discarded with no warning, just like when they take out payments from your account. Very sly.But lets be honest, who really uses this site anyway!Funny thing is, you can't get rid of a Facebook account for love nor money, not the case with Reverbnation, just shut them down from taking your cash and its gone, no matter how long you have had it!
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