Review Time
Games were very fun and there are so many! The chat feature is not something I have seen on other sites and the customer service was quick and helpful. When my payout didn’t come instantly, I asked for a timeframe reference. Customer service checked on it for me. They were able to get it all processed.
Richsweeps is definitely one of my favorite sweeps casinos. they have all of my favorite games and it’s literally instant redemption. I waited maybe 3 minutes before receiving my first withdrawal. their staff is great as well! Support is always very attentive and their VIP hosts are above and beyond. Peter and amanda are my favorite.
Scam company they have no problem taking your money I tried to withdrawal several times got a error saying I don’t have money to redeem when I had thousands of sc support wouldn’t reply just ignored me maybe they don’t scam everyone but I sure wouldn’t chance it with them
First time playing and I love the variety of games. I did get a win which was great but plan on making this one of my top three from here on out. I had questions and the support team was amazing. They really care about the players. I had my redemption in like 15 minutes. Richsweeps is top notch and I want to say thank you for making my first experience with you amazing. I will be spreading the word!!
I am having serious issues with this casino I have requested a payout of my rightful winnings 10 days ago and still no resolution (see complaint below). I feel like at this point this casino is fraudulent and has no intentions of paying out, so I am wanting to let other casino players to think twice before purchasing coins from Richsweeps. I have made at least a dozen attempt to recover this redemption and what I am being told is " be patient" "were working on it" and other false statements and request such as "please email our support team" and no one has yet to respond. The only communications have been responses from their online chat team which is very suspicious due to the same responses I get from them every day, yes, I ask for an update daily, they make it seem like they really care and that they are doing everything possible to get my redemption finalized but again this is day 10, they have all my documentation and have verified my account so what is the hold up, not to mention every time I have requested a payout from any other casino I get an immediate email advising me that they have received a request followed by a confirmation that money is in process to my account in which 24-48 hours the funds are there, not the case here which gives me all the more reason that this casino is fraudulent.............Summary of Dispute: On October 14th, You attempted to cash out through submitted redemption request for withdrawalof $3,000, being verified and all requested documents submitted, you have notreceived the payout. You have contacted chat support and sent multipleemails, but have not received any substantive response or communicationfrom management. I see that there is a lot of 5 star reviews on this website for them, but I am coming to the conclusion that more than half of them are extremely suspicious like its employees or the scam artist that is behind all of this creating these false reviews, I have since filed with the State's attorney General's Office and I will update this review as things unfold, one more thing, it's funny how they encourage you to keep playing while you wait for your payout, I would not do that because initially I had 7K now down to 3K and still no sign of payout but the chat employees keep asking me to be patient. LMAO its now been almost 13 days and nothingHas any other players experienced similar issues with payouts?
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RichSweeps is America's #1 Social Casino – completely free to play with the chance to win big! We offer Instant Redemptions, 24/7 Live Support, and some of the highest RTP rates in the industry. Enjoy amazing bonuses, exciting gameplay, and a community that celebrates your wins. We have a wide selection of Crash Games, Slots, Table Games, Live Casino, Fish Games, and much more!
Getting started is easy – we accept a wide range of payment options including Debit and Credit Cards, Bank Transfers, Crypto, Venmo, Zelle, CashApp, and PayPal. With secure transactions, fast rewards, and nonstop entertainment, RichSweeps is where real players come to play, win, and have fun.See more
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