Review Time
It is horrible service, and they robbery and extortion the money from your pocket when you return the RV, everything can not be fixed should be replacement, they charged me $1500 for all replacement parts at the end, I paid $3000 more total just rent for 3 nights !
It is horrible service, and they robbery and extortion the money from your pocket when you return the RV, everything can not be fixed should be replacement, they charged me $1500 for all replacement parts at the end, I paid $3000 more total just rent for 3 nights !
Road Bear does not service their vehicles. It's easier to have the customers fix faults on the road.Our water heater did not ignite the first eight days. And we had two dead batteries replaced on the eleventh day. I was in contact with four different back country mechanics between Escalante and Moab. Road Side service where no help and Road Bear hesitantly gave a meager 750 dollar discount, though they ruined the first half of our 10.000 dollar American roadtrip. Road Bear "management" and "mechanics" let customers service the vehicles - because they don't. Avoid at all costs
Road Bear does not service their vehicles. It's easier to have the customers fix faults on the road.Our water heater did not ignite the first eight days. And we had two dead batteries replaced on the eleventh day. I was in contact with four different back country mechanics between Escalante and Moab. Road Side service where no help and Road Bear hesitantly gave a meager 750 dollar discount, though they ruined the first half of our 10.000 dollar American roadtrip. Road Bear "management" and "mechanics" let customers service the vehicles - because they don't. Avoid at all costs
Rented for nearly 2 weeks out of Las Vegas. Vehicle was only 4 months old but was already falling apart. We had one of the A-class models (FR3 from Forest River). Bed over cab wouldn’t open properly, oven wouldn’t light, sawdust continually fell out the roof vents all over the bedding material, door continually swung open while driving along as it was almost impossible to close properly, windscreen wipers practically fell off on first use and had to make an emergency stop on the highway to fix and prevent from being lost altogether and the tap in the bathroom was barely a trickle, even on city water pressure.We had one email correspondence during the trip with RoadBear who sent us a PDF on how to dismantle the tap (with what tools even) in an attempt to rectify the issue!On return of the vehicle at the San Francisco office the staff were basically uninterested in any of the issues we had experienced and focused more on some tiny damage on the front engine grille, for which we had zero excess cover for anyway.All the issues dampened what could have been an amazing experience and RoadBear’s reaction to the problems is very telling.In addition, be careful if you use your debit card for the $1000 “hold” (in an attempt to avoid foreign charges) you may find your bank actually deducts this amount and RoadBear made no attempt to remove this “hold” once returned, resulting in us being £850 down for 31 days.My advice - avoid!
Rented for nearly 2 weeks out of Las Vegas. Vehicle was only 4 months old but was already falling apart. We had one of the A-class models (FR3 from Forest River). Bed over cab wouldn’t open properly, oven wouldn’t light, sawdust continually fell out the roof vents all over the bedding material, door continually swung open while driving along as it was almost impossible to close properly, windscreen wipers practically fell off on first use and had to make an emergency stop on the highway to fix and prevent from being lost altogether and the tap in the bathroom was barely a trickle, even on city water pressure.We had one email correspondence during the trip with RoadBear who sent us a PDF on how to dismantle the tap (with what tools even) in an attempt to rectify the issue!On return of the vehicle at the San Francisco office the staff were basically uninterested in any of the issues we had experienced and focused more on some tiny damage on the front engine grille, for which we had zero excess cover for anyway.All the issues dampened what could have been an amazing experience and RoadBear’s reaction to the problems is very telling.In addition, be careful if you use your debit card for the $1000 “hold” (in an attempt to avoid foreign charges) you may find your bank actually deducts this amount and RoadBear made no attempt to remove this “hold” once returned, resulting in us being £850 down for 31 days.My advice - avoid!
Claim your business profile now and gain access to all features and respond to customer reviews.
Road Bear RV was founded in 1980 by a Swiss entrepreneur and initially operated as Road Bear International RV in Canada before expanding into the United States. In 2001, our founders transformed the company into Road Bear RV, focusing on maintaining a modern fleet tailored to their guests' needs.
Today, Road Bear RV stands as a leader in the RV rental and sales industry with 8 premier locations across the United States. We are dedicated to providing a luxurious and unparalleled user experience, treating our guests not just as customers but as friends we have the privilege of hosting. Our modern fleet of meticulously maintained RVs is tailored to meet the highest standards, ensuring every detail of your adventure is catered to with precision and care.
To enhance your journey, we offer complimentary shuttle services from select locations to and from our locations. Our dedication to excellence extends to a range of amenities, including Wi-Fi, GPS systems, and thoughtfully curated convenience kits, all designed to elevate your travel experience. Every aspect of our service prioritizes your convenience and satisfaction.
At Road Bear RV, luxury is not just a promise—it is our standard. We invite you to experience the difference of a journey crafted with care, where every mile is filled with comfort, elegance, and exceptional service. Join the Road Bear RV family and let us host you on an unforgettable adventure.See more
nationalwindscreens.co.uk
kcauto.co.uk
roadmateuk.co.uk
yoursvaleting.ie
carbon4us.com
carsourcinguk.com
gascogarage.com
anchorvans.co.uk
bridgendgroup.co.uk
luxuryshippers.com
