Review Time
I only have good things to say about Jackie. He "delivered-as-promised" the whole way. Very professional, timely and hassle-free. They cost a bit more than the competition but after having had to go through days of stress and cancel my order with Nexus Transport (read my Google review), believe me when I tell you that the price difference was worth every cent. Highly recommended.
While the cars arrived ok the owner promised the dates we needed up front - charged us double the national standard to have those specific dates- then once cars were on their way we were told they would be delivered days too soon without us being there. He then gaslit us saying those dates weren’t promised even when presented with recorded proof. He basically hires random people to take the cars, while promising luxury shipping. Our BMW and classic car was picked up by a truck that had been in an accident and a driver who needed a translation app - leaving us anxious from the get go. Then they were dropped off four days early - we were sent pics but were left without us being there ***Regarding the owner’s response to my review. I have never left a bad review in my entire life. As an entrepreneur myself I always give the benefit of the doubt to business owners. However in this case you should be ashamed of yourself. We specifically needed the dates because we were hauling horses and they can only do 5 hours a day - so we were clear (and have the recordings that you sent) that we needed them delivered once we arrived and not before because we hadn’t closed on our property and wanted to be there to accept delivery. You berated our assistant who helped coordinate and were highly unprofessional. This review is to inform those that are willing to pay double for specific dates to not trust you. ****never offered a discount whatsoever. That’s a complete lie. I’m also being honest here and not “critical”. The cars arrived in tact and I acknowledged that and for that I’m grateful. I’m simply sharing my experience of being charged double for specific dates and not getting them. Also your “representative” J told me he was the co-owner and since I never asked for a discount nor was I offered one I’m at a loss. FYI Owner redacted their multiple original responses. Very shady.
I recently used US luxury Shippers to transport my Porsche, and I couldn’t be more impressed. From start to finish, the process was smooth, professional, and worry-free. The team handled my vehicle with great care, using enclosed transport as promised, and provided timely updates throughout the journey.What stood out most was their attention to detail and clear communication—they treated my car as if it were their own. Delivery was right on schedule, and the vehicle arrived in perfect condition.If you’re looking for a reliable, trustworthy company to transport a high-end or luxury vehicle, I highly recommend US luxury Shippers They truly delivered peace of mind.Thanks again !
Two companies guaranteed they’d pick up my car at a specific time—both burned me and stopped answering my calls. Then I called Jackie. Incredibly professional, got it done with no questions asked. If you want no BS and need your car transported safely and on time, use this company. Solid, professional service.
Excellent communication on pick-up and delivery. Two other transport companies left me hanging. Jackie came through, even on my challenging pick-up timing and logistics. I shipped a very special 911 and am very happy I used U.S. Luxury Shippers. No issues whatsoever. Trust with confidence. Thanks for delivering my baby.
Jackie was great. I chose to go enclosed luxury transport for my cross country move to protect my vehicle and I am glad I chose U.S. Luxury Shippers. The bid process was quick, easy and transparent. Jackie was very informative and helped me throughout the process. My car made it to the destination quickly and safely just as promised. I would recommend Jackie & US Luxury Shippers to anyone with the need to ship luxury, collector or exotic vehicles.
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