Review Time
I have waited 4 years to write a review, buying experience was first class, kept in loop of progression at all times.
First 2 years were very difficult with snagging issues, I fortunately kept going and got almost every issue resolved, more by my kicking and screaming than by Robertson's good will, but we did get there eventually.
4 years on we love our home in the Ness castle estate, Inverness and look forward to many happy years living in our Robertson's home.
Gillian from the sales team is amazing , just made us feel so welcomed and we thoroughly enjoyed working with her and developed a close friendship. Thank you Gillian if not for you I don’t think we would have been able to get so attracted to the Shawfair site. Overall Robertsons are quick and efficient, although they are expensive they do deliver the quality so totally worth it! That said, we are bit disappointed that garden is undone with no turf and would cost us few thousands , would have appreciated if basic turf is done , it’s an unexpected expense which we were not aware until late in the process.
We moved into our Robertson home in December and so far so good. We’ve settled in and it really feels like home. The process of purchasing our home was made easy and as stress-free (as possible!) thanks to Gillian Sosa. Her knowledge and guidance were exceptional. From our first enquiry to viewing the Robertson properties, Gillian put our needs as a family at the forefront and really considered what property was right for us. Always helpful, Gillian's professionalism and care were evident throughout the process, as she kept us informed every step of the way. Throughout the process we felt valued and supported, making our home-buying journey with Roberston a really positive experience. Gillian was instrumental in finding the perfect home for us and we’re very grateful for her guidance and support through the whole process. Since moving in the level of service continues to be high. The Robertson team on site provide good communication, with regular updates, and make themselves available when we experience any issues or have any queries about our property. Assistant Site Manager Ross Sheerin, in particular, has been approachable, professional and helpful. Thank you Gillian & the rest of the Robertson team x
Diabolical! Health and Safety regulations not met, deadlines not met, leaks in numerous properties due to inconsistent plumbing capabilities, inefficient drainage supplies to all properties, wind leaks in windows, poor workmanship for silicon leading to leaks in ceilings and bathrooms - need i say more !? Oh and having to move out after 3 months = NITEMARE FOR US ALL - not recommended at all wish hadn't moved due to hassle incurred !!
Sarah and Dan at the Inverness Torvean development were absolutely outstanding.They provided unwavering support and guidance from start to finish, answering every question we had and offering reassurance at every stage. Their kindness and genuinely personable approach made the entire experience feel even more special.
We reserved a home with Robertson in the summer due to a relocation from Birmingham to Scotland and we didn’t really have a clue about areas or places to live. Everyone has been so helpful and patient in helping us find the right site and plot and also as we had a few hiccups with our own sale getting delayed. Diane at the St Margaret’s site in particular has been incredibly patient and helpful and you can really tell both sales and the site manager care about the quality of the home they are handing over to you! This will be the 4th new build we’ve bought and by far the best service and house!
My partner and I are in the process of purchasing a Robertson Home. We went to see the their development at Rosslynlee and instantly fell in love with the area. Since then we have reserved our dream home and plan on moving in March early next year. Throughout the whole process Diane and Darren have been so warm and welcoming but have also been fantastic in giving us regular updates about our house and even helped with picking our flooring. It’s been hugely appreciated and we are very excited to move in the near future.
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The company that’s now Robertson Homes was founded in Elgin in 1966. Like most families, the business has grown steadily and gradually over the years.
Bill Robertson was just 21 when he set up his joinery business, but within three years he’d built and sold his first house. In 1975 the business took on its first design-and-build contract, and the following year Robertson of Elgin became a limited company.
Since then the Robertson family has acquired new members, buying up small specialist companies and launching new divisions in facilities management and civil engineering. We gradually expanded our territory throughout Scotland, and in 1999 we completed our first project in England. By our 50th year in 2016, we were providing work for over 3000 people.See more
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