Review Time
5 Stars! Such an Easy Process!
Matt and the whole team at ROK Marsh including Lilly an Aleah were amazing. From initial viewing to managing the offer process, they offered clear and quick communication throughout. After our offer was accepted, they did not stop keeping us up to date throughout the survey process, exchange and finally completion. They even got us a lovely bottle on completion day to say congratulations!
Thoughtful, quick, compentent and efficient is how I would describe the whole team at ROK Marsh.
Thank you!
I have met Lilly twice for a viewing and second viewing. She is so friendly, helpful and professional. If she doesn't know the answer, she goes and finds out and comes back quickly. Lilly is also relaxed and not pushy when looking around the property, which makes the process much less stressful. Thanks Lilly.
5 Stars! Such an Easy Process! Matt and the whole team at ROK Marsh including Lilly an Aleah were amazing. From initial viewing to managing the offer process, they offered clear and quick communication throughout. After our offer was accepted, they did not stop keeping us up to date throughout the survey process, exchange and finally completion. They even got us a lovely bottle on completion day to say congratulations! Thoughtful, quick, compentent and efficient is how I would describe the whole team at ROK Marsh. Thank you!
5 stars!!!Huge thanks to Garreth for helping me sell my flat. It wasn’t a straightforward journey, but he made the whole process far easier than I expected and kept everything moving.Also want to thank Lilly, Aleah and Lay for their support with the final completion stages. Great service all round.
I would like to say thank you to Danielle and Stuart.Danielle was welcoming, friendly and knowledgeable during our first house viewing as a family, making us feel comfortable and well-informed.Stuart provided great communication, knowledge and a friendly follow-up call, which was incredibly helpful and reassuring.Their combined efforts made our experience very positive, and we would highly recommend them.
Lilly and Gareth have been absolutely fantastic throughout the property search. From the very beginning, they have been incredibly supportive, always making time to view properties and ensuring I had all the information I needed to make informed decisions.Their communication has been excellent at every stage. I truly appreciate their professionalism, dedication, and positive attitude. Working with Lilly and Gareth has been a genuinely pleasant experience, and I am very grateful for all their help and support.Thank you.
Dealing with Lilly and Rok Marsh as a company has been amazing. Nothing was ever too much trouble. Lilly was so personable and reassuring with each step of our buying process. I cannot recommend Lilly and the team at Rok Marsh enough. You made something that should have been stressful easy and fun. Thank you Lilly and team.
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Positive in Property, Passionate about People.
-Who are we and what do we do?
Located in Gatcombe House, Hilsea, ROK Marsh are an independent family run Estate Agency with over 30 years’ experience in offering a range of services to the local Portsmouth Community and surrounding areas.
The process of selling a home can often be stressful, however here at ROK Marsh we offer a personable approach in guiding you every step of the way, to ensure a smooth, successful and stress-free process.
-So how does it work?
We are here to accommodate your needs from front to back, offering a whole range of services all under one roof, alongside our well-established independent, whole of market brokerage, RBM Solutions.
-Valuations – One of our property experts will visit your home to provide you with a free, no-obligation market valuation, using their experience and knowledge of the local area. You will then receive a detailed valuation report explaining how this figure was achieved. Remember the market value will not always be the same price that your property is marketed for. Your agent will discuss with you your motivation for selling, and your future plans, this will help us to decide upon the best way to market your property.
We also understand, given the present Covid-19 conditions, a virtual valuation may be required. While physical surveys are always preferred to get a real sense of the property, we have highly experienced staff with great knowledge of the area to complete a virtual valuation for you.
-Professional Marketing – Once you are happy to proceed, the agent who visited your home will then create an advert with your input, to market your property, this will involve taking some professional photographs and drawing up a detailed floor plan. Your advert will then be added to our website and social media pages such as Facebook and Instagram, but more importantly Rightmove and Zoopla, where 98% of buyers begin their search! With your permission we will then come out and erect one of our For Sale boards.
-Mortgages & Conveyancing Certificates – If you need a hand sorting a mortgage or finding solicitors, our in-house team at RBM will be more than happy to arrange this for you. We have excellent pre-existing relationships with several solicitors which is key in a smooth transaction.
-Viewings – You are welcome to host your own viewings or let one of our agents take care of this for you so you can sit back and relax, focus on the next steps, or even just sit and enjoy a nice cuppa!
-Negotiating – Your agent will handle offers & negotiations to achieve the best price. We would already have had a conversation to establish the price you are wanting to attain.
-Other Services – We can assist with Energy Performance Certificates and Specialist Surveys, and recommend local decorators, removal companies and waste clearance services.
-We are here for you! – Your agent will be with you every step of the way until your property is sold. We are available outside of our usual office hours to assist with any queries, to ensure peace of mind in the moment.
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