Review Time
Thanks to Matt, Aleah & Danielle for your help & support through the re-mortgage and purchasing of additional property. Despite the difficulties and disappointments with lease, debts etc, you guys were firm in your abilities to see the processes through...I will surely recommend and use your services again!
Danielle Kelly helped us through our journey of renting our house out for the first time.She was very thorough and explained the process to us to see what we were looking for. As it was our first time we were nervous, but Danielle made us feel incredibly supported throughout and was always around to answer any questions we had. It couldn’t have been easier renting our house out with Danielle. I couldn’t recommend her enough.
Although I ultimately decided not to sell my house, I must commend Danielle for her exceptional service throughout the process. Despite my decision, Danielle remained dedicated, providing constant communication, updates, and valuable advice every step of the way. Her professionalism and commitment to ensuring a smooth experience were truly commendable. Should I ever decide to sell in the future, I would not hesitate to enlist Danielle's services again. Her expertise and attentiveness make her a standout in the real estate industry. Highly recommended.
I was given a valuation on my property and then was left to make my decision. I was given some good advice while making my decision. Whilst I'm not going to list my property with ROK as I've done a private sale, I'm very grateful to Danielle for her customer service, professionalism and not pressuring me to make a decision quickly.
ROK Marsh and RBM Solutions have been absolutely amazing throughout the purchase of my first home. Danielle has been so supportive throughout this whole process. She always responded quickly to any questions that I had and I could always count on her to follow up with solicitors/conveyancers to ensure everything kept moving. I was never not kept in the loop on my purchase. Matt and Chelsea have also been fantastic at finding the best mortgage for me. They have been incredibly informative and friendly throughout. I can happily recommend ROK Marsh and RBM Solutions to anyone!
Danielle Kelly. Full 5 stars to her. From the very beginning she was so approachable and helpful. Nothing was too much trouble and to be honest she made me feel like I could trust her right from the off. (Not a common feeling when moving home). She sold my property in 2 weeks getting me exactly what I wanted. Told me the truth and delivered on what she said.I would use Danielle for every sale I make in the future. I even told her when she retires I still expect her to sell my house. Great service, great person. Recommend all day long. 5 stars!
Matt, Lucy and Ellen were consistently superb, supportive and always there for us. Moves can be stressful and ours was but with their resolute, experienced and caring approach it was made that much easier.We sold and bought through them and couldn't recommend enough. Re-established my faith in Estate Agents.
I have recently started working with Rok Marsh to assist in letting my rental property and have been absolutely amazed by the excellent service offered by Danielle Kelly! Really bad timing with the property only available to view 5 days before Christmas, Danielle worked so hard to arrange viewings both before Christmas and the New Year holidays, securing an excellent outcome for the full monthly rental price I was looking for.I would definitely recommend Danielle - her communication and organisation skills are fantastic and all done with a really friendly and positive approach!
Matt and the team at ROK Marsh provided outstanding service for my mortgage needs and everything involved in selling my house including property listing and viewings etc. They are very responsive and keep you informed every step of the way providing relevant advice which is very reassuring with the complications that can arise in property selling. Highly recommended and will definitely be using again.
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Positive in Property, Passionate about People.
-Who are we and what do we do?
Located in Gatcombe House, Hilsea, ROK Marsh are an independent family run Estate Agency with over 30 years’ experience in offering a range of services to the local Portsmouth Community and surrounding areas.
The process of selling a home can often be stressful, however here at ROK Marsh we offer a personable approach in guiding you every step of the way, to ensure a smooth, successful and stress-free process.
-So how does it work?
We are here to accommodate your needs from front to back, offering a whole range of services all under one roof, alongside our well-established independent, whole of market brokerage, RBM Solutions.
-Valuations – One of our property experts will visit your home to provide you with a free, no-obligation market valuation, using their experience and knowledge of the local area. You will then receive a detailed valuation report explaining how this figure was achieved. Remember the market value will not always be the same price that your property is marketed for. Your agent will discuss with you your motivation for selling, and your future plans, this will help us to decide upon the best way to market your property.
We also understand, given the present Covid-19 conditions, a virtual valuation may be required. While physical surveys are always preferred to get a real sense of the property, we have highly experienced staff with great knowledge of the area to complete a virtual valuation for you.
-Professional Marketing – Once you are happy to proceed, the agent who visited your home will then create an advert with your input, to market your property, this will involve taking some professional photographs and drawing up a detailed floor plan. Your advert will then be added to our website and social media pages such as Facebook and Instagram, but more importantly Rightmove and Zoopla, where 98% of buyers begin their search! With your permission we will then come out and erect one of our For Sale boards.
-Mortgages & Conveyancing Certificates – If you need a hand sorting a mortgage or finding solicitors, our in-house team at RBM will be more than happy to arrange this for you. We have excellent pre-existing relationships with several solicitors which is key in a smooth transaction.
-Viewings – You are welcome to host your own viewings or let one of our agents take care of this for you so you can sit back and relax, focus on the next steps, or even just sit and enjoy a nice cuppa!
-Negotiating – Your agent will handle offers & negotiations to achieve the best price. We would already have had a conversation to establish the price you are wanting to attain.
-Other Services – We can assist with Energy Performance Certificates and Specialist Surveys, and recommend local decorators, removal companies and waste clearance services.
-We are here for you! – Your agent will be with you every step of the way until your property is sold. We are available outside of our usual office hours to assist with any queries, to ensure peace of mind in the moment.
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