Review Time
ROK were absolutely fantastic in finding us tenants when we emigrated to Canada and rented out our property in the UK. They are now maintaining the property whilst we are living abroad and communicating with us as and when needed. ROK have been first class in our experience and we would highly recommend them. We wouldn't go with any other company as we know with them we are well looked after and should any issues arise within our property, they will deal with it to the best of their ability leaving us with nothing to worry about. Thank you ROK.
Absolutely amazing customer service all round! We are dealing with Matt and he is so friendly and helpful and best part not pushy or selly! That’s what we wanted from an estate agents. By far the best estate agents you could find or use! 1000% recommend 😊
Danielle works like no other Estate Agent I have experienced in all the years I have been letting out my property. She is very committed in getting the best results for her clients. She is transparent with the offers she receives and gives you the opportunity to decide which tenant is most suitable to live at your property. Even though Danielle runs Rok Marsh from Portsmouth she is willing to make numerous visits to my property at Hythe, Southampton to ensures that no opportunities are lost in getting the right tenant. Best of all she is available seven days a week and always acknowledges messages sent to her and works tirelessly to get results. She also thoroughly checks the tenants’ references and is knowledgeable of the requirement when taking on a tenant so as a landlord you have peace of mind. She is highly recommended.
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Positive in Property, Passionate about People.
-Who are we and what do we do?
Located in Gatcombe House, Hilsea, ROK Marsh are an independent family run Estate Agency with over 30 years’ experience in offering a range of services to the local Portsmouth Community and surrounding areas.
The process of selling a home can often be stressful, however here at ROK Marsh we offer a personable approach in guiding you every step of the way, to ensure a smooth, successful and stress-free process.
-So how does it work?
We are here to accommodate your needs from front to back, offering a whole range of services all under one roof, alongside our well-established independent, whole of market brokerage, RBM Solutions.
-Valuations – One of our property experts will visit your home to provide you with a free, no-obligation market valuation, using their experience and knowledge of the local area. You will then receive a detailed valuation report explaining how this figure was achieved. Remember the market value will not always be the same price that your property is marketed for. Your agent will discuss with you your motivation for selling, and your future plans, this will help us to decide upon the best way to market your property.
We also understand, given the present Covid-19 conditions, a virtual valuation may be required. While physical surveys are always preferred to get a real sense of the property, we have highly experienced staff with great knowledge of the area to complete a virtual valuation for you.
-Professional Marketing – Once you are happy to proceed, the agent who visited your home will then create an advert with your input, to market your property, this will involve taking some professional photographs and drawing up a detailed floor plan. Your advert will then be added to our website and social media pages such as Facebook and Instagram, but more importantly Rightmove and Zoopla, where 98% of buyers begin their search! With your permission we will then come out and erect one of our For Sale boards.
-Mortgages & Conveyancing Certificates – If you need a hand sorting a mortgage or finding solicitors, our in-house team at RBM will be more than happy to arrange this for you. We have excellent pre-existing relationships with several solicitors which is key in a smooth transaction.
-Viewings – You are welcome to host your own viewings or let one of our agents take care of this for you so you can sit back and relax, focus on the next steps, or even just sit and enjoy a nice cuppa!
-Negotiating – Your agent will handle offers & negotiations to achieve the best price. We would already have had a conversation to establish the price you are wanting to attain.
-Other Services – We can assist with Energy Performance Certificates and Specialist Surveys, and recommend local decorators, removal companies and waste clearance services.
-We are here for you! – Your agent will be with you every step of the way until your property is sold. We are available outside of our usual office hours to assist with any queries, to ensure peace of mind in the moment.
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