Review Time
We have recently moved into one of ROK Marsh's managed letting properties. The process from start to finish has been professional, quick and easy - the latter two points being even more impressive as it all took place over the Christmas period!Danielle Kelley has been wonderful, reaching out at all key times and communicating exactly what is taking place - be it from initial viewing to right to rent checks.ROK Marsh, though relatively new to the industry, seems to have the correct formula of "best practice" really with their clients in mind (both landlords AND tennants). They pleasantly surprised us by being so tech-forward, from their communication style and the right to rent checks. They have made a usually stressful time a lot simpler and easy to manage. Would definitely recommend!
I would not hesitate to recommend Danielle Kelly and the rest of the team at ROK Marsh. Only pre-qualified potential buyers were allowed to view my house and within 5 days Danielle had secured the buyer who Completed the purchase within 3 months. Danielle remained on top of everything during the whole process, reporting & liaising on a regular, timely basis and negotiating whenever necessary to keep the whole thing on track and to clear up any misunderstandings and issues as they arose. A Professional Service and a pleasure to do business
Couldn’t recommend the team at ROK enough. My flat was sold within 24 hours of being marketed and had 11 viewings in total. The whole process was made so much easier by their what’s app group and the whole team worked so hard to get us across the line. Ellen and Aleah looked after everything for us. The moving in hamper was a nice touch too. Thank you to everyone at ROK for all you did for us!
Thanks so much to Ellen She was very informative, sold our house within 4 days & we completed in less than 3 months Ellen kept us up to date with everything that was happening The new owners are lovely, they have told us they love the house We also got above the asking price
Ellen has been a key part of my relocation plan at a stressful time while selling my own home and moving to a new town. Ellen is naturally positive and friendly which makes her approachable and easy to talk to as a tenant. She works hard, wants to help people and is always bright and sunny. As someone new to being a tenant it’s been so important to have someone to liaise with and ask the most simple questions. Ellen is great at her job and I’m very happy she is at the end of the phone when I need it.
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Positive in Property, Passionate about People.
-Who are we and what do we do?
Located in Gatcombe House, Hilsea, ROK Marsh are an independent family run Estate Agency with over 30 years’ experience in offering a range of services to the local Portsmouth Community and surrounding areas.
The process of selling a home can often be stressful, however here at ROK Marsh we offer a personable approach in guiding you every step of the way, to ensure a smooth, successful and stress-free process.
-So how does it work?
We are here to accommodate your needs from front to back, offering a whole range of services all under one roof, alongside our well-established independent, whole of market brokerage, RBM Solutions.
-Valuations – One of our property experts will visit your home to provide you with a free, no-obligation market valuation, using their experience and knowledge of the local area. You will then receive a detailed valuation report explaining how this figure was achieved. Remember the market value will not always be the same price that your property is marketed for. Your agent will discuss with you your motivation for selling, and your future plans, this will help us to decide upon the best way to market your property.
We also understand, given the present Covid-19 conditions, a virtual valuation may be required. While physical surveys are always preferred to get a real sense of the property, we have highly experienced staff with great knowledge of the area to complete a virtual valuation for you.
-Professional Marketing – Once you are happy to proceed, the agent who visited your home will then create an advert with your input, to market your property, this will involve taking some professional photographs and drawing up a detailed floor plan. Your advert will then be added to our website and social media pages such as Facebook and Instagram, but more importantly Rightmove and Zoopla, where 98% of buyers begin their search! With your permission we will then come out and erect one of our For Sale boards.
-Mortgages & Conveyancing Certificates – If you need a hand sorting a mortgage or finding solicitors, our in-house team at RBM will be more than happy to arrange this for you. We have excellent pre-existing relationships with several solicitors which is key in a smooth transaction.
-Viewings – You are welcome to host your own viewings or let one of our agents take care of this for you so you can sit back and relax, focus on the next steps, or even just sit and enjoy a nice cuppa!
-Negotiating – Your agent will handle offers & negotiations to achieve the best price. We would already have had a conversation to establish the price you are wanting to attain.
-Other Services – We can assist with Energy Performance Certificates and Specialist Surveys, and recommend local decorators, removal companies and waste clearance services.
-We are here for you! – Your agent will be with you every step of the way until your property is sold. We are available outside of our usual office hours to assist with any queries, to ensure peace of mind in the moment.
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