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royallondon.com

royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

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Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%
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Filtered Reviews

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Review Time

Walden Long
Kiara was extremely helpful and a…

Kiara was extremely helpful and a pleasure to talk with worth more than 5 stars

5
Date of experience: Feb 28, 2025
the_sniper_03
very helpful

very helpful, it took a little longer than stated but is now sorted and monies will be with us in the next 2-3 days

4
Date of experience: Feb 28, 2025
Kirsteen C.
Payment drawdown

I phoned wanting a payment drawdown. After answering a few security questions it was sorted. Thanks to Alison.

5
Date of experience: Feb 27, 2025
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HA
Unacceptable.

Waiting 1 hour 7 minutes and 25 seconds on hold is disgraceful and unacceptable. Hung up. Screen shot Photo evidence.

1
Date of experience: Feb 27, 2025
Ross Bell
Quick and efficient service

Telephone answered and security dealt with promptlyPassed to the correct departmentRequest for drawdown withdrawal dealt with quickly and efficiently

5
Date of experience: Feb 27, 2025
Charlyne Turner
Speedy and excellent service

Speedy and excellent service

5
Date of experience: Feb 27, 2025
YodA_4
Processing request…

Very good conversation giving all relevant information and processing request.Easy to talk to

5
Date of experience: Feb 26, 2025
Lottie B.
Pension to Draw Down

Decided to change Pension to a draw down,everything so far has been clear and easy. I have been kept informed from start to finish

5
Date of experience: Feb 26, 2025
CS78
Personal Pension Assistance

I was very happy with the excellent service I received from the Senior Consultant that I spoke to on the telephone today. She was very polite and helpful and took time to explain in detail all the relevant points that I needed to know about taking a lump sum from my personal pension.Once again thank you for your excellent service

5
Date of experience: Feb 26, 2025
Sidney Fisher
Very efficient Alison talked me through…

Very efficient Alison talked me through the whole process of withdrawing cash amount from my pension fund.More than happy with Royal London.

5
Date of experience: Feb 26, 2025
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Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

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