royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%

Filtered Reviews

Filter Reviews

Review Time

Adel Butler
Credit to Charlotte

Had a very professional experience with Charlotte Dixon who I found very informative and supportive with my enquiry Charlotte helped me feel at ease and was a credit to Royal London Thank-you Charlotte

5
Date of experience: Oct 23, 2024
Michele Wilson
Extremely helpful staff

Theresa was very helpful, answered my query, explaining everything that I need to know to me. She actioned my request straight away and nothing was to. much trouble.

5
Date of experience: Oct 23, 2024
Prekxy
I was kept informed every step of the…

I was kept informed every step of the way.Rosie was very informative when dealing with the plan transfer as was Danielle keeping me informed by email,when the transfer was complete.

5
Date of experience: Oct 23, 2024
Byoutyouse14
Outstanding service from Will Santos

Outstanding service from Will Santos! Everything was carefully and fully explained and my transaction was quickly and efficiently completed. Thanks, Will much appreciated!

5
Date of experience: Oct 23, 2024
Wilma Morgan
Joshua was very helpful on what is a…

Joshua was very helpful on what is a complicated subject (salary sacrifice pension!).

5
Date of experience: Oct 23, 2024
Holden T.
Too much ted tape

I can understand security but to have two interceptions before payment is made is red tape & delays payout time line, only one interception is required with information you already have for the one off drawdown payments

3
Date of experience: Oct 23, 2024
Nehemiah Morris
Unexpected cancellation of policy

I received a letter stating that I had authorized royal London to cancel my policy. I had not done this, it was infact an error on their part by not reading and understanding the information sent over by my solicitor. This has left me without cover and in a state of panic. I have them had to resend all my information and they may still cancel my policy through no fault of my own doing. This has caused unnecessary stress to myself.

2
Date of experience: Oct 22, 2024
Camila Greco
Helpful.

Helpful.Precise.

5
Date of experience: Oct 22, 2024
Riley Morris
Friendly knowledgeable and efficient

Friendly knowledgeable and efficient

5
Date of experience: Oct 17, 2024
Hayden
Do not take out a policy with Royal…

Do not take out a policy with Royal London insurance they are a total con and do everything possible to avoid paying out on your insurance policy if anything happens to you! I paid a lot of money into this company and when I had a motorbike accident that wasn’t my fault they nulled my insurance. I became so sick I lost my business and my rented accommodation because I couldn’t work! Avoid this company like the plague..

1
Date of experience: Oct 14, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More