royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

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Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

Shinkayui
Helen Kilgarriff is a superb communicator

Helen Kilgarriff is a superb representative for Royal London, she dealt with my enquire in a clear precise manner, and her responses following our discussions were both prompt and articulate.She was also very cheerful in what can sometimes be a rather repetitive world.Thank you.

5
Date of experience: Feb 20, 2025
Giovanni
Customer service is light years ahead…

Customer service is light years ahead of other financial institutions. This is how it should be.

5
Date of experience: Feb 20, 2025
Hayley
Royal London excellent service

The whole process of my drawdown request was so easy and straightforward. Everything was given to me in detail explaining all my options in full.My request was also dealt with very quickly.

5
Date of experience: Feb 19, 2025
Ellwood B.
Helpful and sorted everything the first…

Helpful and sorted everything the first time I asked for my client

5
Date of experience: Feb 19, 2025
Edmund Long
Excellent experience 👏 the woman kiara…

Excellent experience 👏 the woman kiara I spoke to was very pleasant and most engaging and delt with my request in no time .

5
Date of experience: Feb 19, 2025
LaSalle34
Good and helpful information

I rang for advice which for me was all new territory. RL were very helpful and slowed down when asked, very clear and instructive, The phone was answered quickly which is always a good sign.

5
Date of experience: Feb 18, 2025
Katarina Kudlova was extremely helpful…

Katarina Kudlova was extremely helpful and informative.I felt supported and clear about my choices for the future. Thank you.

5
Date of experience: Feb 18, 2025
Clyde M.
Helen was brilliant.

Helen was brilliant.Knowledgeable and walked me through it perfectly.

5
Date of experience: Feb 18, 2025
Charisse Cooper
Swift service and professional

Swift, professional and experienced team on hand. Very impressive service.

5
Date of experience: Feb 18, 2025
Melville
Helpful…

The representative was was most courteous and very helpful.

5
Date of experience: Feb 17, 2025

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Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

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