ruby-group.co.uk

4.6
4.6 Based on 201 reviews

Ruby is an FSC certified, industry leading garden timber manufacturer, supplying handmade wooden pergolas, fence panels, entrance gates, field gates, sheds, planters, timber cladding and more. Based in Devon, we deliver our products nationwide, with bespo...

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Average Rating

4.6

/
5

201 Reviews

5 Star
81%
4 Star
9%
3 Star
5%
2 Star
3%
1 Star
2%

Filtered Reviews

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Review Time

IAN TEMPLE
a good range of gates online

a good range of gates online and we found the ideal curved top side gate at a reasonable price . It had to be made but we were kept well informed of progress and within 2 weeks we were contacted by their nominated carrier who confirmed the day and time slot for delivery which was carried out by 2 people who were helpful in carrying our gate to the side of our house . The gate is now up and working perfectly and looks great

5
Date of experience: Dec 03, 2025
Mr Temple
Excellent

Excellent - significant fence post - efficient, helpful delivery. Reasonable price - would buy again.(hopefully don't have to)

5
Date of experience: Dec 03, 2025
Mark Chambers
Brilliant Company 10/10

Brilliant Company Products where of a good quality expect for the screws supplied but I never use them. Gate was made to size in their factory which was spot on. Communcation and administration was first class. Delivery confirmation was good and extremely reasonable cost. I am a tradesman of 43 years and would definately use this company again.

5
Date of experience: Nov 26, 2025
Dan Burrows
Prompt delivery and measurements are…

Prompt delivery and measurements are exactly as advertised. Solid build. Very pleased.

5
Date of experience: Nov 25, 2025
Cheryl Barron
Great communication and excellent…

Great communication and excellent delivery service. Good quality gate - recommended

5
Date of experience: Nov 24, 2025
Steven Martin
Great service great products

I made a mistake when ordering on line with my sizes , I realised next day and rang them , they altered for me no problem , they were happy to help , the gates arrived on time and were very good quality , I’m very happy all round

5
Date of experience: Nov 24, 2025
Sibbo
Good UK materials and supply…what’s not to like

Good priced 4x2” British red cedar, even allowing for delivery costs.Quickly processed 9 Nov order and delivered on 20 Nov.

5
Date of experience: Nov 20, 2025
Andrew
Can’t fault the quality of my new…

Can’t fault the quality of my new garden gate or Ruby’s customer service. Only company that provided the size gate I needed at a sensible price - would recommend them.

5
Date of experience: Nov 20, 2025
Anna Arrowsmith
Excellent customer service

Excellent customer service. My order was delivered to home but needed to got to my allotment. Customer service arranged for a delivery crew to collect and take it there which they did today despite snow storm and difficult access to the site. I thank you and the guys so much.

5
Date of experience: Nov 19, 2025
Chris Town
Excellent fence panels with great…

Excellent fence panels with great customer service and a quick delivery!!Would definitely recommend Ruby UK 😊

5
Date of experience: Nov 19, 2025

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Business Details

  • Ruby is an FSC certified, industry leading garden timber manufacturer, supplying handmade wooden pergolas, fence panels, entrance gates, field gates, sheds, planters, timber cladding and more. Based in Devon, we deliver our products nationwide, with bespoke designs and an installation service available.

  • email customersupport@ruby.co.uk
  • call 01409231763
  • language https://ruby-group.co.uk

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