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ruby-group.co.uk

ruby-group.co.uk

4.6
4.6 Based on 201 reviews

Ruby is an FSC certified, industry leading garden timber manufacturer, supplying handmade wooden pergolas, fence panels, entrance gates, field gates, sheds, planters, timber cladding and more. Based in Devon, we deliver our products nationwide, with bespo...

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Average Rating

4.6

/
5

201 Reviews

5 Star
81%
4 Star
9%
3 Star
5%
2 Star
3%
1 Star
2%
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Review Time

SARA DOBSON
Ordered over the phone and it was here…

Ordered over the phone and it was here within three days. Very good quality Hardwood and I am very pleased indeed. The gentlemen was extremely helpful on the phone helping me choose what I needed.

5
Date of experience: Nov 06, 2025
Barbara
Delivery when promised

Delivery when promisedGate is well madeKept informed at every stage

5
Date of experience: Nov 06, 2025
Customer
Would definitely recommend Ruby

Would definitely recommend Ruby, and buy from them again myself. I needed a gate to fit a specific width and hinge around a drainpipe and they sent me a full dimensions diagram to ensure it would suit what I needed. The gate also arrived on time, is great quality and looks brilliant now it's fitted.

5
Date of experience: Nov 06, 2025
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Andy R
All was gr8 come on time the gate is…

All was gr8 come on time the gate is well good all it needs is a man to fit it

5
Date of experience: Nov 06, 2025
David Piper
Proper Job!

Kept me informed through emails throughout the purchase. Delivery was prompt, and driver very respectful and cheerful. Nice experience, proper job.l

5
Date of experience: Nov 05, 2025
Richard Tarrant
Just everything you would expect

Quick delivery. Good quality and just what I ordered.

5
Date of experience: Nov 05, 2025
Paul Daniel
Like the support and prices

Like the support and prices. Easy website use. Liked the low cost of delivery. Disappointed I had missing item and it needed 2nd delivery delaying my build. Having said that, Ruby team sorted it without issueThanks for the reply team. I am currently planning next phase of my build and will need some more timber so will try you again soon.

3
Date of experience: Nov 05, 2025
Ray
Well packaged and fast delivery

Well packaged and fast delivery Quality product

5
Date of experience: Nov 04, 2025
Jim Haselhurst
Excellent all round

Excellent product, price, delivery and communication. Everything you want as a customer. Highly recommend.

5
Date of experience: Nov 04, 2025
Dave Allum
Brilliant service

I spent a lot of time trying to source wood to replace some shiplap t&g on a shed at timber and builders merchants without success. Ruby had exactly what I needed.

5
Date of experience: Nov 04, 2025
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Business Details

  • Ruby is an FSC certified, industry leading garden timber manufacturer, supplying handmade wooden pergolas, fence panels, entrance gates, field gates, sheds, planters, timber cladding and more. Based in Devon, we deliver our products nationwide, with bespoke designs and an installation service available.

  • email customersupport@ruby.co.uk
  • call 01409231763
  • language https://ruby-group.co.uk

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