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ruby-group.co.uk

ruby-group.co.uk

4.6
4.6 Based on 201 reviews

Ruby is an FSC certified, industry leading garden timber manufacturer, supplying handmade wooden pergolas, fence panels, entrance gates, field gates, sheds, planters, timber cladding and more. Based in Devon, we deliver our products nationwide, with bespo...

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Average Rating

4.6

/
5

201 Reviews

5 Star
81%
4 Star
9%
3 Star
5%
2 Star
3%
1 Star
2%
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Review Time

christopher
It was easy to order and the gates were…

It was easy to order and the gates were spot on customer extremely happy would recommend 100%

5
Date of experience: Oct 03, 2025
Derek Dinning
Good quality and a good price

Good quality and a good priceWould use them again.

5
Date of experience: Oct 02, 2025
Terry Martin
Good communication and an issue was…

Good communication and an issue was quickly and satisfyingly resolved.

5
Date of experience: Oct 01, 2025
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Calum Culyer
Arrived on time with no problems!

5
Date of experience: Oct 01, 2025
Doreen Stannard
New gate

The quality of my new gate is excellent. The workers were incredibly helpful. Delivery times were spot on.

5
Date of experience: Sep 30, 2025
Y Carter
Garden Panels

Excellent service. Staff were very efficient, delivering the products to the exact place we requested. Very quick in especially poor weather.

5
Date of experience: Sep 30, 2025
BENJAMIN AINSLIE
Great product and great service

Great product and great service

5
Date of experience: Sep 29, 2025
Martin
I am absolutely pleased with the…

I am absolutely pleased with the service.It is true that some suppliers take a bit longer with the delivery but the products are good quality worth waiting for.There was a mishap with the product on suppliers side but Ruby’s customer service managed to sort the problem very efficiently and offered some refund as well.Everything got sorted with ease and in pleasant manner.I do recommend this business to anyone who is looking to do business with stable company with great customer service.

5
Date of experience: Sep 29, 2025
John Pennington
Very good timber at an affordable price…

Very good timber at an affordable price for a comparable product.

5
Date of experience: Sep 15, 2025
Andy C
reasonable and reliable

The price was reasonable and although it was rough cut it cleaned up well with a little bit of work. The delivery was quite late in the evening but they were there on time and put the delivery exactly where I wanted it to be.

4
Date of experience: Sep 10, 2025
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Business Details

  • Ruby is an FSC certified, industry leading garden timber manufacturer, supplying handmade wooden pergolas, fence panels, entrance gates, field gates, sheds, planters, timber cladding and more. Based in Devon, we deliver our products nationwide, with bespoke designs and an installation service available.

  • email customersupport@ruby.co.uk
  • call 01409231763
  • language https://ruby-group.co.uk

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