Review Time
Placed an order for a printed england rugby shirt needed at short notice for a friend's 60th birthday party. I was informed that an extra 3 to 5 days would need to be accounted for before delivery.
However the item was dispatched the same day and delivered within 24hrs.
Outstanding service communication and value. Highly reccomended to all thank again for your service.
Fantastic company to buy from. Ordered a Scottish Rugby Team shirt from them for my late father's funeral. Called to ask what the turnover was like for delivery on a personalised item and was told it would be dispatched asap and the kind lady I spoke to on the phone said she would personally keep an eye on it during the day. Arrived within the week and I am so happy with the quality of the item. I know my dad would have absolutely loved it and it was great to be able to display during his funeral service. Great service, compassion and professionalism all round.
Fantastic company to buy from. Ordered a Scottish Rugby Team shirt from them for my late father's funeral. Called to ask what the turnover was like for delivery on a personalised item and was told it would be dispatched asap and the kind lady I spoke to on the phone said she would personally keep an eye on it during the day. Arrived within the week and I am so happy with the quality of the item. I know my dad would have absolutely loved it and it was great to be able to display during his funeral service. Great service, compassion and professionalism all round.
Not recommended for International Delivery. Maybe okay for UK. They use Royal Mail which outside UK pass on to not great couriers and they are difficult to track. In addition to the 35 gbp delivery I was then charged again locally (in UAE) for delivery plus customs clearance costs. Products are good however hence the 2 stars but just not good value due to long wait, bad courier services and delivery costs. Simply using a better courier internationally (of which there are many) could eliminate this problem.
Great value I bought a pair of mizuno Boots that I was unable to find anywhere else in the correct size the Boots where also on sale and cheaper than anywhere else also. They arrived today no problems . I was worried after seeing a couple of the reviews but I couldn't be happier Emmet
Never fulfill order , order gets processed then cancelled , don’t think they have any of the items in stock , 4 times made a order and not been fulfilled , waste of time With regards to reply below I can give you all the order numbers and emails to say been cancelled ..
Ordered 8th Oct. Service was great, flexible and what any customer should expect.... Thank you especially to Gaye of the 'Customer Service Team'! Just see below.....ME: Team, please before you commence!! Can I please make this order a Large instead of Extra Large!!?? Please can you confirm - sorry my mistake!GAYE: Good Morning Ashley. Thank you for your email. I have amended the size and forwarded an updated confirmation to you. Best wishes.ME: Thank you! I did not do express delivery as it said it will be a few days - but was hoping to have this with me for next Friday as it's a 50th B-Day present for next Sat! Happy to pay for the express delivery, was just put off by the initial note!!! Please advise if all in stock and likely to receive for next Friday!? Thank you again for the order size change to large! :-) GAYE: Hi Ashley. You are very welcome. Your order has been picked and will be on its way to our printing department now. I will keep a copy of your paperwork on my desk and ensure it is despatched to you today; you should receive this by Tuesday at the latest on the current delivery option of 2 – 3 days, will that be ok?I look forward to hearing from you.Received 11th Oct - Thank you team......
I contacted Rugbystore to enquiry if they would be getting any of the Scotland special edition shirts. The lovely staff advised that they were due in and the date that they were due to go on sale. So delighted I managed to get one, just wanted to say a massive thank you to all the wonderful ladies that work at Rugbystore, you never disappoint. Always receive the best service!
If you or your family member is a rugby fan, then this store will be an absolute life saver for birthdays and Christmas’. The selection is amazing- with everything you could need and the quality is top-notch. The website was so easy to use and the cost matched the high standard of quality of the apparel. Will definitely be buying another rugby top for my brother when Christmas comes around!
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