rxlive.co.uk

3.8
3.8 Based on 61 reviews

RXLive is a NHS regulated & General Pharmaceutical Council registered pharmacy. RXLive free telephone, online and app service helps you stay in control of your prescriptions. Order your NHS prescription's over the phone, online, on our app available on th...

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Average Rating

3.8

/
5

61 Reviews

5 Star
69%
4 Star
0%
3 Star
2%
2 Star
5%
1 Star
25%

All Reviews

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Review Time

Miss Lisa Matthews
So glad i found this online pharmacy as i had problems with previous ones! I need my prescriptions d

So glad i found this online pharmacy as i had problems with previous ones! I need my prescriptions delivered and once the dr actually gets round to signing it, the service is quick and usually only takes a few days!
Customer service is brilliant, five stars well deserved!
Thank you to all the team at RXLive! One very happy customer ☺️

5
Date of experience: Feb 26, 2026
Miss Lisa Matthews
Astounding Service!

So glad i found this online pharmacy as i had problems with previous ones! I need my prescriptions delivered and once the dr actually gets round to signing it, the service is quick and usually only takes a few days! Customer service is brilliant, five stars well deserved! Thank you to all the team at RXLive! One very happy customer ☺️

5
Date of experience: Feb 26, 2026
Lisa Wright
Been with rx live for over 5 years now…

Been with rx live for over 5 years now never had any problems with them

5
Date of experience: Feb 25, 2026
Janet
There so helpfull when I say urgent it…

There so helpfull when I say urgent it comes almost straight away and I've spoken to them on phone also.

5
Date of experience: Feb 21, 2026
Happy customer
Could not recommend more highly!

I could not recommend this Pharmacy more if I tried! They are incredible for accessibility, communication and delivering. I have a visual impairment so I find navigating the app a little challenging (I find using apps in general difficult cl– this is no issue for Rxlive you can order your prescriptions in various ways including over the telephone and via email. I've never had to wait very long in a queue and I've always managed to speak to someone extremely helpful when sending emails they always respond well within 24 hours and will do their utmost to help and resolve any potential issues. I feel that I'm always going to receive an honest response from a' real' person I think it can be easy to forget that ordering prescriptions, especially repeat and controlled drugs Can be really stressful at times and the people ordering them are often pretty unwell. Sometimes I feel that the importance of the medication can be overlooked. I feel that Rxlive Fully appreciate the situation This Pharmacy truly makes an unpleasant task as stressfree as possible.Brilliant, brilliant, brilliant!

5
Date of experience: Feb 20, 2026
Carol Sear
Excellent on line pharmacy

Excellent on line pharmacy. E mail or ring them and they are always there to help with any queries you may have.Customer services are always well mannered and polite. Only one negative , they are not around at weekends 😒.

5
Date of experience: Feb 20, 2026
Liz Littlewood
My personal experience is very…

My personal experience is very positive. Very quick in responding to queries which is a godsend to my anxiety! Very helpful and reassuring on any changes to my circumstances. Re prescription always timely received.

5
Date of experience: Feb 20, 2026
Kelvin
Quick, easy and responsive

Always quick to respond and follow up on any queries with the doctor

5
Date of experience: Feb 19, 2026
Customer mrs Rose Parker
Rx live are excellent…

I've used rxlive for many years,and also recommended them to family&friends. I've always trusted them with my repeat medications,also 1 off prescriptions.They always keep me updated on deliveries when in transit,which is noted on the rxlive app.Also its easy to message them on the app.the service is free,excellent company.

5
Date of experience: Feb 19, 2026
José Martin
Terrible "service"

Terrible "service" in 3 months they were unable or unwilling to accept my "new" address of 8 years, repeatedly asking if I knew where I lived? This caused monthly delays on receiving the medication whilst they argued with the GP surgery. They also repeatedly told me my GP is not registered....complete waffle and twice changed my supplier on line back to themselves, after my pharmacist had changed supplier for me. Had I been "deregistered" I would not still be receiving ongoing treatment or medication.If you value your physical and mental health, do NOT use this outfit.

1
Date of experience: Feb 19, 2026

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Business Details

  • RXLive is a NHS regulated & General Pharmaceutical Council registered pharmacy. RXLive free telephone, online and app service helps you stay in control of your prescriptions. Order your NHS prescription's over the phone, online, on our app available on the google & apple store or join our RXLive care plus automatic reminder service for free, for you or your family members. We arrange & manage your NHS prescription electronically with your GP surgery and have your prescription medicine delivered to your door for free with no hassle. Our customer service we believe is second to none, we always will call you when you first sign up with us to understand your prescription needs so you never run out of your medicine and run a prompt delivery service using guaranteed royal mail tracked 24 & 48 will full audit trails. We provide a same day delivery service, using our own delivery drivers around Croydon & Sutton boroughs and more areas!. We would love to help you! Sign up now at www.tinyurl.com/RXLiveSignup or have a look at our website at www.rxlive.co.ukSee more

  • email support@rxlive.co.uk
  • call 08002800808
  • language https://rxlive.co.uk

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