saddleonline.com

Love my new leather saddle

Love my new leather saddle. Very well made and sturdy! I get lots ofcompliments on it.

Date of experience: Apr 25, 2024

HORRIBLE QUALITY….

HORRIBLE QUALITY….I cannot say enough bad things about the quality of the saddle I received from these people. Absolutely terrible. The leather hardly felt real, the tree was weak, the cuts on the edge of the leather were frayed, and the stain was super oily- just to name a few issues. Then, you have to pay for shipping to send their crappy saddle back to them. DO NOT ORDER FROM HERE. $500 saddles should not be as flimsy as a piece of cardboard. And don’t even try calling customer service, they will not do anything for you.

Date of experience: Apr 19, 2023

You get what you pay for, if you know what you need.

You get what you pay for. This is meant for more novice horse riders or experienced riders. It’s the quality you expect for a saddle this price, and It’s easy on the wallet especially when I dont want to spend over a $1000. Just needed a good saddle for a horse I’ve been working, he’s average size so I got a full quarter bar and it fit like a glove. Got it real fast too

Date of experience: Feb 24, 2023

I would have given it less stars if I…

I would have given it less stars if I didn't like it so much. They did not have a size in stock..Even so the one I did get was an eeokQuick shipping, good communication, good product at a good price.

Date of experience: Oct 16, 2021

This company is a scam do not order…

This company is a scam do not order anything from them! I sent him money for a Saddle he says he cannot receive the money because his PayPal account has been suspended. I have talked to PayPal several times, this information is not correct, so I have confronted him and now he is not even returning my call or message. I am out of my money and a saddle!

Date of experience: Oct 06, 2021

accurate and nice service!!

Date of experience: Oct 01, 2021

i think its not legit

Date of experience: Sep 22, 2021

People who complain about the quality don’t understand the pricing

It's a very good and affordable saddle. And it fits my horse and me very nice. The leather is a nice color. I use this saddle for leisure. I'm very happy with it, especially with the price. They're for average everyone person price range. It's $500, But feels like it'll last. Updated (2023): As of now, the saddle is still in good condition, just light oiling for the leather

Date of experience: Aug 07, 2021

I didn't pay for a Billy Cook!!

Ok, I am reviewing my purchase based on the $499 saddle I bought and the company! When reading these negative reviews, IT IS A $499 SADDLE! If I wanted the quality and comfort of a Billy Cook I would have spent $4000 but I didn't! Is the leather stiff,, yep, is the quality what you would expect from a Billy Cook,, nope! Is it made in India,, Yep! IT IS A $499 SADDLE! For $499 it is EXACTLY what you would expect, nothing more, nothing less! Absolutely perfect for my kid to be plowing through the woods on! As far as the company goes, I called them up, they answered any questions I had, placed the order, It shipped to me in 4 days! If I want another $499 saddle, I will buy from them again. Don't listen to the review from people who are too cheap to pay for what they expect! GREAT $499 saddle!!

Date of experience: Jan 18, 2021

This is a scam

This is a scam. Don’t waste your money.

Date of experience: Nov 13, 2020