saffronbs.co.uk

3.4
3.4 Based on 264 reviews

The Saffron Building Society is a regional building society which has branches and agencies in the East of England....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.4

/
5

264 Reviews

5 Star
54%
4 Star
5%
3 Star
1%
2 Star
4%
1 Star
37%

All Reviews

Filter Reviews

Review Time

RL53
A Wonderful Experience with a Helpful Representative

I recently had the opportunity to speak with a very friendly and helpful representative. I shared my needs regarding my savings account, and he promptly addressed my request. He was courteous, efficient, and professional, just like all the staff at the local branch. Wishing him and the entire team a joyful holiday season.

5
Date of experience: Dec 03, 2025
Colman Bell
Had a delightful conversation recently...

I recently had a delightful conversation with a very friendly and helpful representative. I shared my requirements regarding my savings account, and he promptly addressed my request. His politeness, efficiency, and professionalism stood out, as did all the staff at the local branch. Wishing him and the entire team a joyous holiday season.

5
Date of experience: Dec 01, 2025
Abraham Carter
Kyle provided excellent support during a tough time...

Kyle provided excellent support during a tough time.

5
Date of experience: Oct 31, 2025
Hal Patterson
Exceptional service received

I had overlooked an email regarding ISA reinvestment, so receiving a phone call about the renewal was fantastic. Thank you very much! I'm committed to staying with this service long-term.

5
Date of experience: Oct 15, 2025
Charity C.
Outstanding customer support

A representative assisted me today in locating my children's misplaced bonds. He took the time to provide all necessary information and guided me through logging onto the app for quicker access. He answered all my questions patiently and suggested various solutions.

5
Date of experience: Oct 10, 2025
Dane Scott
Very productive appointment

I had a very productive appointment, where the representative was attentive and helpful in ensuring we made the most of our funds. It was a bonus that he was from the local area.

5
Date of experience: Oct 10, 2025
Taylor Ross
What a pleasure to encounter caring individuals.

What a pleasure to encounter caring individuals. As someone with experience, banks can often feel daunting and unhelpful, but this service was friendly and understanding, making the account opening process as smooth as possible. They offer competitive interest rates and are truly commendable. One representative was exceptional in assisting me with my business account, and I am now considering opening a personal account as well. Additionally, if you know of any charities, they have an excellent account option for them to earn good interest on their savings!

5
Date of experience: Oct 09, 2025
Paula Smith
Sophia's exceptional assistance

Sophia handled my call in a remarkably friendly and professional way. She was helpful without being condescending and resolved a long-standing issue effortlessly. A true asset to the organization!

5
Date of experience: Sep 04, 2025
Celebrate your success!

You should celebrate your success—your customer service systems are exemplary, setting a standard for others to follow. My issue was resolved quickly and professionally, without any 'can’t do' responses, thanks to a representative. I appreciate your outstanding service!

5
Date of experience: Sep 01, 2025
Nephilim6667
Consistently efficient and friendly!

5
Date of experience: Aug 28, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • The Saffron Building Society is a regional building society which has branches and agencies in the East of England.

  • language https://saffronbs.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More