Review Time
Deceptive practices and unprofessional behavior. I went to get a surgery clearance for my spouse, who is about to undergo a serious procedure requiring dental clearance. They employed various tactics to extract as much money as possible for unnecessary treatments. They took images of every tooth and tried to convince us that my wife needed numerous costly procedures. I made it clear that we only needed a dental health evaluation for surgery clearance. This seemed to infuriate them. They called in another so-called "dentist," who was very rude and simply looked at my wife's teeth without any tools, declaring them all deeply infected and in need of extensive cleaning. They even claimed one tooth required extraction! At this point, we decided to leave, not wanting their questionable "services". A few days later, we saw a different, more experienced dentist who thoroughly examined my wife's dental health. To our relief, he found no infections, no need for any extractions, and he provided the necessary dental clearance for the surgery within 20 minutes. In conclusion, the individuals at this practice are engaging in dishonest practices that are truly concerning.
Completely untrustworthy. I visited this place to obtain a surgery clearance for my spouse. My wife requires a dental clearance before a major surgery. They attempted every trick in the book to extract as much money as possible for unnecessary procedures. They took images of every tooth and tried to convince us of the need for costly treatments. I made it clear that we only needed a clearance, an evaluation of her dental health. This infuriated them. They called in another so-called 'dentist,' who rudely examined my wife's teeth without any tools and concluded they were all infected, needing a 'deep cleaning' and even an extraction! We left, stating we no longer wanted their 'services.' A few days later, we visited another dentist, who found no infections and provided the needed clearance within 20 minutes. It's evident that the staff here are dishonest and should be held accountable for their actions.
Extremely dissatisfied and frustrated with the service at this location. They failed to deliver on their promises, claiming a full diagnosis but providing something entirely different and neglecting to offer a treatment plan. It genuinely feels like a scam. The manager was rude and unprofessional, making it a place where patients feel anything but safe and respected. I will never return and cannot recommend anyone to trust them with their care.
I had an emergency appointment for a cracked tooth causing severe pain, and my experience was overwhelmingly positive. From my arrival, the staff provided a warm welcome that eased my anxiety. Without dental insurance, they helped me explore cost-saving options, introducing a membership that significantly reduced my overall costs. The team was patient and thorough, ensuring clarity on payment details. The assistant was incredibly supportive during the procedure, and the dentist explained everything, which helped me feel at ease. The entire team showed genuine care, making me feel valued throughout the process. I highly recommend this practice for anyone seeking compassionate and high-quality dental care.
After months of dealing with billing issues, I finally received a response. I was told my request to remove an unjust charge was forwarded to corporate, who are the only ones able to address it. The local office has been challenging to work with. I’m being billed for services I never consented to. Initially quoted a price for a procedure, I later expressed my disinterest, only to receive unexpected bills. Despite multiple visits and calls, the charges persist. It feels like they are more focused on pushing unnecessary services than on patient care.
Complete bait and switch tactics with no transparency. They operate like used car salesmen. It's alarming how unethical they are. I strongly advise everyone to steer clear of these chains. Dentists and professionals should maintain their integrity and not succumb to such deceitful practices.
I received the worst dentures I've ever had. The assistant adjusted them in a way that was uncomfortable and still didn't fit properly. They had me sign off on them before even trying them, which felt very unusual. I am extremely unhappy and will not recommend this practice to anyone.
This place should be renamed 'Thieves Dental.' After a consultation, they recommended a deep cleaning, claiming it would be fully covered by my insurance. In the end, I was presented with a bill for $550, which I was told was due to a denial from my insurance. After contacting my insurance, I learned that the next cleaning would indeed be covered. Be cautious with this establishment; I will not return or recommend anyone to them due to their unprofessionalism.
If I could rate this place lower, I would. The dentist and staff exhibited unprofessional behavior, treating me rudely and dismissively. They proposed unnecessary procedures and failed to inform me of critical details. I left with unresolved issues and felt mistreated. I cannot understand how they could treat a patient this way, and I will not be returning.
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