Review Time
My daughter received two identical cosmetic bags for Christmas, and when I contacted the support team to return one (still unopened), they informed me that all sales are final. This seems unreasonable for a cosmetic bag, which isn’t like makeup that can’t be resold. I’ve just lost a customer.
My daughter got two identical cosmetic bags for Christmas this year, and when I reached out to the support team to return one (unopened), they stated that all sales are final. This seems unreasonable for a cosmetic bag, which isn’t like makeup that can’t be resold. I've just lost a customer.
I bought a foundation and primer, but I honestly don’t think they are of good quality. The primer doesn’t do much; it doesn’t provide glow or moisture. The foundation is worse, as it offers minimal coverage, feels cheap, and has a lot of texture despite being watery. It doesn’t blend well either. I’ve used cheaper products that perform better. I wouldn’t recommend.
I received a damaged item (clearly melted during shipping). I reached out to the support team for over two weeks without any response. There’s no direct number, just one email that goes unanswered. I eventually had to contact my credit card company to resolve the issue due to the lack of customer service. This was over a month ago, and I still haven’t heard back. It’s genuinely the worst customer experience I’ve ever had; I truly wonder how this company remains in business.
I tried their Glowy Super Gel Lightweight Dewy Highlighter and I will never use another highlighter again. I’ve received compliments on how natural and dewy it looks, and many friends have purchased it as well, loving how easy it is to apply! I also appreciate that it's a clean beauty brand, so it doesn’t irritate my skin.
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