Review Time
I’m really let down by this product—it just doesn’t deliver the quality or satisfaction I expected. The data presentation is shallow, lacking depth, colour, and accuracy. As someone dealing with chronic sleep deprivation, I bought this watch to track my sleep patterns and trends, hoping to make improvements. Instead, it fails to log my sleep properly and misses important details. For instance, if I sleep from 11 p.m. to 2 a.m., wake up for a while, then sleep again from 4:30 a.m. to 9 a.m., that second stretch doesn’t get recorded. It also ignores any naps I take during the day. For the price, this is frustrating—cheaper products I’ve tried give far better, more detailed, and visually appealing data like pie and bar charts that are easy to read. It makes me wonder if you’ve even looked at what your competitors are offering. The current design feels bare, dull, linear, and unfriendly compared to the market standard. Considering the Samsung brand, I find this unacceptable and am seriously thinking about returning it or asking for a refund. My initial excitement has completely vanished, replaced by sheer disappointment.
Called 0333 00 33 777 as i couldnt access my account and i was in arreas. I was extremely stressed. I just finished speaking to Finn. I couldnt have asked for a more helpful, kind, patient person to help me. So so grateful. Sorry i hung up. Thanks again Finn - Alice T
Trying to take a photograph of my driving license is a night mare with the web page. I tried enumerable time to get the photo lined up correctly, but all failed.I then tried taking a regular picture of my license and that kept fails.Not particularly helpful when you are trying to gain fiance approval.
I have never had so many issues trying to give someone my money. Took out a loan that I want to settle early. The online portal is so shocking can only think it was designed by a 5 Yr old because it certainly does not work. Not able to speak to anyone so will just have to carry on with the payments until it is finished
I have never had so many issues buy trying to give someone my money. Took out a loan that I want to settle early, it's been a week of number calls to number provided to be told that is the wrong Samsung finance department (and of course they can't help).
I am at the end of my flex loan and as a previous review its a nightmare the portal does not work I've emailed samsung finance and they reply giving me customer services number to ring who can't help me. I want to return the phone why is it so hard.
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