Review Time
they did not updated my data. i tried for last half year. via portal, email and in person. shared all docs. no success or reason why not updated or what missing.
they disabled my account. cannot pay taxes via mb way.
and continue charging me fees for their services... bank fraudster.
they did not updated my data. i tried for last half year. via portal, email and in person. shared all docs. no success or reason why not updated or what missing.they disabled my account. cannot pay taxes via mb way.and continue charging me fees for their services... bank fraudster.
Santander is a bad bank because the management of this bank is not smart and is badly educated!!! They don’t understand the difference between nationality, citizenship and place of birth. They denied me to open the account in Santander bank because I was born in the city of Krasnoyarsk in 1954. Now this city belongs to Russia. At the time of my birth there was no country called Russia! I was born in USSSR! The country that now called Russia was born at the end of 1990 after the collapse of USSR! However, I left the city of my birth at the age of 8 in 1963! After that I lived for 33 years in Belarus before leaving to the USA IN 1996 where I lived for 26 years. I have zero relation to Russia at all! I am a citizen of the USA and I never had a citizenship of Russian Federation that people called just Russia! However, the management of Santander bank didn’t open account for me because they think that I am a Russian and citizen of modern days Russian Federation! They think that if the person was born on the territory that now is Russia - that person is Russian and the citizen of modern Russian Federation! I think the management of the Santander bank is just stupid and badly educated! They don’t understand that place of birth say nothing about the person’s ethnicity nor about person’s citizenship! They don’t understand that person who was born on some territory could be any ethnicity and any citizenship like be Chinese by ethnicity and French by citizenship!!!
Charging high fees all the time. To existing clients, prepare yourself they will charge more fees including myself for saying this. Sometimes the spending log is not correct and support not safe. They charge fees then declare as it was nothing. Always keep an eye on your account and keeping an eye on your account is not enough to keep your balance. Bad luck for me for trusting my money with them.
I thought this was a new, modern, easy to use online bank in Portugal. But attempting to sign up for a new account is just as bad or worse than the traditional banks. After hours of non-sensical requests for yet more address documents I just gave up.
I wish I could give 0 stars.. I have tried to close my account with Estoril branch for over a month. They keep charging me bank fees, I made about 5 phone calls and just get like 0 response that actually makes sense. I have send emails... Otherwise chat box. Uselesss. I wish I never contacted them. Was charged with an insurance initially, for health, while living in the UK. Still no reply. Unbelievable. Stay away.
Wanna thank you to one of amazing Santander customer service staff in Grandola branch named Ms. SONIA, She always give "BEYOND EXPECTATIONS of SERVICE.,Your one of a kind, a humble and very helpful person.🙏,. keep it up 👏Surely I recommend this bank and especially YOU to my colleagues,.
Santander portgual sold aegon insurance without my permission and now used the data to scam my partner to buy life insurance and pension.Fortunately,the bank manager entered the data wrong and now they can be easily caught.Aegon is working in collaboration with bank managers I think it's commission based.Is there anyone or anything could be done against such scammers?
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