scuffers.es

3.6
3.6 Based on 895 reviews

Scuffers® is a clothing brand founded in 2018 based in Madrid. In full national and international growth, with a commitment to quality garments and all through an everyday urban aesthetic and full of light, with an undertone of exaltation of personal and ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.6

/
5

895 Reviews

5 Star
57%
4 Star
6%
3 Star
5%
2 Star
4%
1 Star
28%

All Reviews

Filter Reviews

Review Time

CICO
⭐⭐⭐⭐⭐ I recently ordered a sweater from Schuffers in size XL and I’m really happy with it. The fit

⭐⭐⭐⭐⭐

I recently ordered a sweater from Schuffers in size XL and I’m really happy with it. The fit is perfect and very comfortable. The fabric feels high quality and soft, and you can tell it’s well made.

It sits really nicely and feels great to wear throughout the day. I would definitely recommend this brand to anyone looking for a comfortable and good quality sweater.

5
Date of experience: Feb 11, 2026
Rufus
Avoid this seller at all costs.

Avoid this seller at all costs. We made a purchase for my daughter's birthday, and when she opened it on her special day, we discovered it was too small. We attempted to exchange it for a larger size, but were told that the period for changes had passed by 5 days, and they would not accommodate our request. We had the item for just three weeks, not months. This experience has been incredibly disappointing.

1
Date of experience: Jan 23, 2026
Amelia Barnes
Complete disappointment with delivery

Complete disappointment. I opted for express delivery to ensure the sweatshirt reached me in time for my daughter's gift (the one she specifically requested), but it only arrived the following day. The tracking details were inaccurate. The least they could have done was provide a refund, but that wasn't offered. I cannot recommend this service to anyone. Never again.

1
Date of experience: Jan 22, 2026
Nigel Fisher
Excellent product and service.

I ordered a top for my granddaughter's birthday and was very pleased with the entire experience. I paid £10 for shipping to Scotland and was kept updated about the delivery. It arrived a week earlier than expected, was well packaged, and I am thrilled with the service. I would definitely purchase again and highly recommend this seller.

5
Date of experience: Jan 22, 2026
Elias
Disappointed with sizing and customer service

I purchased a nice hoodie for my son for Christmas, opting for a small since he already had another hoodie of the same brand that fit well. I placed the order in mid-November, but when he tried it on on Christmas Day, it turned out to be too short. It's frustrating that two hoodies labeled as small have such different fits. I reached out to the customer service team, but despite this being an issue I couldn’t control, they refused to offer a refund or exchange, even though I was willing to swap for a larger size. At £80, I find this really disappointing. Many reputable retailers provide a longer return window during the holiday season. Be cautious when ordering, as the sizing consistency is questionable. High-priced items with unhelpful customer support are not what I expected.

1
Date of experience: Jan 21, 2026
Annabelle Carter
Disappointing experience with no communication

We placed an order for a sweater around 4 weeks ago but did not receive any confirmation email, leaving us without an order number. Despite multiple attempts to reach out via email, we have been completely ignored. At this point, we feel as though we have been scammed. No replies, no refund, and no sweater.

1
Date of experience: Jan 13, 2026
Rudy Howard
Decent service, but the hoodie material disappoints.

The customer service and shipping speed were satisfactory—no complaints there. However, the quality of the hoodie material is quite poor. As a parent handling laundry for my kids, it's frustrating; this fabric is prone to wrinkling. Additionally, the inner material that comes in contact with the skin is not great either. The exterior and interior fabrics are similar to a certain other brand if you're familiar with it. My daughter wants to keep the two hoodies I bought her because they're fashionable, but otherwise, I would have returned them. At this price, they should definitely improve the quality!

3
Date of experience: Dec 27, 2025
Carissa
Disappointing experience with delivery

I placed an order for 2 hoodies on 30th November, and it's been 3 weeks with no sign of them arriving. There have been no shipping updates and no replies from the support team... now I'm left without a Christmas gift 😡

1
Date of experience: Dec 20, 2025
Julia K.
Extremely Disappointed with Delivery

I ordered a sweatshirt on December 5th, as I was informed it would arrive within a maximum of 10 days, with a typical delivery of 5-7 days. Now it’s December 20th, and I still haven’t received my sweatshirt or a meaningful response from the company. I reached out via email to inquire about the delay and expressed my frustration about the misleading delivery timeline, only to receive an automated reply. This brand appears to be just another one that claims to offer quality but ultimately disappoints. I do not recommend it and will definitely not purchase from them again.

1
Date of experience: Dec 19, 2025
Kimble Wright
Consistently Poor Delivery Service

I rarely receive packages at home, and I constantly find myself waiting for them. The local courier often leaves my packages at a collection point, forcing me to go there to retrieve them. I am paying for door-to-door delivery, and this has now happened twice—it's simply unacceptable.

1
Date of experience: Dec 16, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Scuffers® is a clothing brand founded in 2018 based in Madrid. In full national and international growth, with a commitment to quality garments and all through an everyday urban aesthetic and full of light, with an undertone of exaltation of personal and differentiating nuances that seek a tireless personal growth.

    Scuffers was born with the purpose of representing every person who is willing to be more real. More alive. More honest with himself. More proud. More ambitious. In short, more THEM.

    As Always,
    With LoveSee more

  • email help@scuffers.es
  • language https://scuffers.es

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More