vivamacity.com

4.1
4.1 Based on 160 reviews

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Average Rating

4.1

/
5

160 Reviews

5 Star
72%
4 Star
4%
3 Star
3%
2 Star
2%
1 Star
19%

All Reviews

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Review Time

Annabelle Chang
Best customer service

Best customer service, amazing pieces and of wonderful quality :) genuinely can’t wait for more collections and sales to drop !! This is one of two jewelry brands that I will ever buy from ! Nothing can beat a brand that values customer service and quality! <3(For the team: I really really liked the sample sale that you guys recently held! I think it’s a wonderful idea and doesn’t let pieces go to waste)

5
Date of experience: Oct 30, 2025
Tanner Stertz
Amazing quality thank you so much

Very pleased with the care put into each one of your guys boxes. It was a unique and fun way to get my erings and ring I recommend getting things from Vinvamacity they care about the quality of their products.

5
Date of experience: Sep 25, 2025
Mark Banks
Great product

Great product. Super clean and great construction.

5
Date of experience: Sep 23, 2025
ynez Why
I have shopped twice with Viviamacity…

I have shopped twice with Viviamacity and I can only say that there quality and attention to detail is amazing, I have mainly shopped there anime themed collection because it is both subtle and stylish. They definitely know their audience and I can't wait to get more and see what other anime they could include

5
Date of experience: Aug 14, 2025
Otto M.
Buyer beware for Canadians

Buyer beware for Canadians. This website is not transparent about tariffs incurred when buying products. The shipper WILL charge you a tariff. Nowhere on their website do they mention this and emails about it went unanswered. They are deliberately skirting the issue in order to make more sales. Save yourself the hassle and buy Canadian. Shame on me for purchasing this product.

1
Date of experience: Jul 23, 2025
Maria Kelly
Great customer service

Great customer service, I received my package quickly, and the item was just as described and even better in person

5
Date of experience: Jul 11, 2025
Francie S.
Great customer service and support…

Great customer service and support responds to problems when they appear.

5
Date of experience: Jul 07, 2025
Arliss P.
Great product

The online site is easy to navigate. The products are exactly as pictured with great quality and it gets delivered quickly.

5
Date of experience: Jul 01, 2025
Netty Price
Great for sensitive ears

I purchased the original Zoro single earrings. First of all, shipping was so fast. I ordered on a Friday and my package arrived by Monday (US based). The quality is awesome. I have two lobe piercings that are extremely sensitive to low quality earrings. Anytime I wear anything that isn't gold, silver, or surgical steel, my ears become inflamed and irritated as soon as I put the earrings on. That being said, I was able to wear the Zoro earrings without a single issue. They are on the heavier side for what I'm used to in earrings, but I absolutely loved them. The only thing I didn't love was that it has the vivamacity logo engraved on the back of the earring and it's noticeable to me but no one is really going to be staring at the back of my earrings. The logo isn't noticeable enough while wearing to bother me that much. Otherwise, I am so happy with my purchase!

5
Date of experience: Jun 13, 2025
Otto C.
Great buying experience from Vivamacity

Great buying experience from Vivamacity. Their customer service is top of the chart. I contacted them due to a broken earrings during transit and mistakenly got the wrong ring instead of the one I ordered. They immidiately sent another package to replace, unfortunately the 2nd package was somehow tampered with before I got my hands on. They were willing to sent a 3rd package and this time shipping was lightning fast, I got my correct order finally. Their earrings and ring are great quality, I got a lot of compliments wearing them. Highly recommend buying from Vivamacity.

5
Date of experience: Apr 04, 2025

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