Review Time
Had the unfortunate experience with this company at the Ideal Home show in London. I went to their stand as I love wine and always happy to try new wines. I went to ask the man about the wines, didn't even look at me and walked away, completely disregarding us. I was surprised to see him come back and serve a white couple as they approached the stall. Such intolerant and racist people should not be in business. Clearly some money is not good enough for them. These people are clearly in the wrong business. I do not rate them at all. It was a horrible and quite embarrassing experience.
Had the unfortunate experience with this company at the Ideal Home show in London. I went to their stand as I love wine and always happy to try new wines. I went to ask the man about the wines, didn't even look at me and walked away, completely disregarding us. I was surprised to see him come back and serve a white couple as they approached the stall. Such intolerant and racist people should not be in business. Clearly some money is not good enough for them. These people are clearly in the wrong business. I do not rate them at all. It was a horrible and quite embarrassing experience.
Don’t be duped by this company at fairs and events. I ordered following a trip to recent fair, all the talk and promise whilst on site but the reality is, champagne arrived fine, the next few cases arrived some 4 months later, when I state arrived, 2 battered boxes from DHL with 4 bottles missing…. Don’t waste your time or money with this company.
Beware this companies staff at Trade Shows ply you with drink and then convince you to buy their product.In truth what they say about sourcing from small vineyards is rubbish. We paid almost £30 per bottle for the same wine you can buy online for less than £15!!I have family in Italy and they confirmed that what this company was selling as a "Premium Brand" was nothing more than could be purchased in any supermarket in Italy.
Encountered Shawbury Wines at Reigate Pub In The Park June ‘23. Terry, a fine chap, plied us with copious drinks and sold the services well. So well I bought a case of mixed wines. It would be with me within a week. 2 weeks later I enquired where it was. The Rosè I had chosen had been out of stock for a while and they did not know when it was arriving so they had stopped the other 10 bottles arriving. I countered with “why would I be sold an unavailable product?”. Terry emailed me “they have arrived they will be there in 4 days. Week later I enquired where it was. “Must be DHL’s fault”. I asked for my money back. Let’s see what happens.
Came across Shawbury at the Silverstone Classic and was tempted in for some wine tasting. I was impressed with the quality of German whites, hard to get decent quality range in UK, and bought a dozen bottles. The pricing is very competitive and delivery was quick. Happy, and confident, to recommend them to others.
Ordered a mixed case of red a rose wine at the game fair, was told wine was in stock and would be delivered by the end of the following week, nothing arrived.I phone and was told that the red was not due in stock for over another week, and was told it would be delivered to me on the 15th/ 16th.On the 16th I again called to enquire about my order to be told they would rush it out and I'd get it today, and as away of compensation they would add an extra bottle for our wait.Today the wine did indeed arrive but minus the promised complementary bottle.We won't be placing any further orders and on this experience we would not recommend this company.A complete lack of communication and false promises.
We ordered a small case of wine at a recent event as a whim. Was told that they offer personal service and quick delivery. Over 2 weeks later, no wine and the so called personal contract sends non committal one line responses when asking when the delivery will be made. Can’t get through to the main customer service number at all. Don’t bother!!
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