shein.co.uk

3.9
3.9 Based on 620 reviews

Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users fr...

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Average Rating

3.9

/
5

620 Reviews

5 Star
61%
4 Star
8%
3 Star
3%
2 Star
4%
1 Star
24%

Filtered Reviews

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Review Time

Lesley Zablockyj
Easy to order so many items to choose…

Easy to order so many items to choose from

5
Date of experience: Nov 04, 2025
Justine
Paid but not received

Ordered 3 items, received comms it has been delivered, it hasn’t. Every customer service search on the website leads to nothing and no customer service email available. So I’ve paid for items I haven’t received and have no idea if I’m going to. Pretty poor service. Would not recommend.

1
Date of experience: Nov 04, 2025
A COMPANY THAT HAS LOTS OF VARIETY AT REASONABLE PRICES AND WHO CARE ABOUT THEIR CUSTOMERS

I love the variety of goods available, and some you never know you need until you come across them on the site. The quality if everything is first class. My deliveries are very quick but you are notified every step of the way what is happening with your order. I am also very impressed with the returns policy and how smooth it is to return something. I am so pleased that I found this site, although my husband not so much. I am addicted to buying on there and purchase all my presents and, with being disabled, having them delivered is a bonus. I think Shein are great and would recommend them 100%.

5
Date of experience: Nov 04, 2025
I’ve had problems with parcels not…

I’ve had problems with parcels not being delivered but I can’t fault the service provided using Inpost lockers will use again

5
Date of experience: Nov 04, 2025
Joanne Davies
Always happy with my order

Always happy with my order. Great range to choose from and good quality especially for those, like myself that are on a budget

5
Date of experience: Nov 04, 2025
Rafiqul
Absolute nightmare experience

Absolute nightmare experience! Worst retailer!! Waited 3 weeks for delivery, still not arrived yet. They expect me to wait another week instead of refunding me. Stay away. Will never shop again

1
Date of experience: Nov 04, 2025
Amanda Lewin
I've bought many things from shein an…

I've bought many things from shein an if I have had to return they have always been quick to refundI will continue to buy from them

5
Date of experience: Nov 04, 2025
Danielle
Amazing online shopping app has…

Amazing online shopping app has everything I need thankyou and amazing products

5
Date of experience: Nov 04, 2025
Kira
SHEIN the scumbags!

Soo, I placed an order on SHEIN more than a month ago and the order was “delivered” about 3 weeks ago. I left instructions with Evri for each parcel “that were shipped in parts” not to leave them anywhere but to deliver to myself only, as there are no safe places. Instructions ignored and they were left outside my property. Both times I was home for delivery but no knock or anything from the courier. The delivery times were for 7pm-9pm but was marked as delivered at 4am the next day 😑, I was asleep in bed! Why is Evri even delivering at that time??! So going back and forth with SHEIN all till now to get my money back, they have refused a refund 4 times now even though I have provided all email receipts from Evri stating themselves were in the wrong for not following my delivery instructions and to contact SHEIN for a refund! They have said because my order was delivered they can’t refund me. They are thieves, bloody scumbags and I want my money back!

1
Date of experience: Nov 04, 2025
Pauline Jones
Clutch bags

Loved my clutch bags better than the pictures

5
Date of experience: Nov 03, 2025

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Business Details

  • Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users from over 200 countries.

  • language https://shein.co.uk

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