Review Time
We recently implemented Shipmate into our dispatch system to help speed up and automate our processes, and the experience has been excellent. Martin at Shipmate provided outstanding customer service, from the initial introduction through to ongoing support with configuring the system around our business needs. Nothing was too much trouble, and the support has made the transition smooth and straightforward. The system is already helping us streamline our operations, and I wouldn’t hesitate to recommend Shipmate.
We've been with Shipmate for years now and it's one of those decisions we've never had to second-guess. They completely transformed how we handle fulfilment, what used to be a pain is now simple and straightforward. Any time we've raised a support query it's been dealt with quickly and with constant updates. It's also great to be able to pick the phone up and get help when it's urgent. Would highly recommend to any e-commerce business, large or small.
We recently implemented Shipmate into our dispatch system to help speed up and automate our processes, and the experience has been excellent. Martin at Shipmate provided outstanding customer service, from the initial introduction through to ongoing support with configuring the system around our business needs. Nothing was too much trouble, and the support has made the transition smooth and straightforward. The system is already helping us streamline our operations, and I wouldn’t hesitate to recommend Shipmate.
As a business we love shipmate!, It is so simple to use and make generating labels a lot easier than manually writing them!The customer service team is great, very fast at responding and answering any question you have.Great company would 100% recommend.
We experienced some minor issues integrating Shipmate with Linnworks (we did not have access to our admin account - this was not a Shipmate issue). Martin at Shipmate arranged a teams call to rectify the issue and was very helpful in getting us back on track :) The system is very simple to use and the potential to integrate with our Shopify account. Thank you, Martin!
Shipmate is a game changer! Simplifies shipping and creating labels with few clicks, it’s easy to use and works with different carriers, including AnPost in Ireland. Martin and the support team are world class so if there’s any issues they’ll sort you out in no time. They always go above and beyond to provide world class customer support which combined with a great software means you can hardy find anything better than Shipmate.
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