shop.kingston.com

2.4
2.4 Based on 40 reviews

Kingston Technology Company - Kingston is the world's leading supplier of memory upgrades for servers, workstations, printers, laptops, notebooks, pda, mp3 players and more. We support Apple, Compaq, Dell, HP, Hewlett-Packard, IBM, Sony, Toshiba, Zenith s...

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Average Rating

2.4

/
5

40 Reviews

5 Star
27%
4 Star
7%
3 Star
2%
2 Star
5%
1 Star
59%

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Holly Taylor
Quality has deteriorated

I love the company and the products given the price. Used kingston i pretty much all of my builds when it comes to ram but as of ddr5 the rgb software and hardware is horrible. Also had a couple of ssd failing unexplainablly in the last time, quality seems to be going quite down. Now stuck with 3 kit of ram with the same issue. Customer service is great, too bad they dont offer refunds.

1
Date of experience: Jun 03, 2024
Amadeus
TWO separate Kingston 4TB XS2000 drives…

TWO separate Kingston 4TB XS2000 drives (expensive) have failed within months. Drives contained important backups which in one case I lost. I have had FOUR friends who have had similar recent problems. I believe something is badly wrong with hardware or firmware. I could not get firmware for MAC to upgrade. Would for now avoid Kingston SSDs

1
Date of experience: May 13, 2024
Cleve Rogers
Recently bought a "500" gb nvme m.2 ssd…

Recently bought a "500" gb nvme m.2 ssd only to find out I only get 444 gb in reality out of the box! what a scam! NEVER AGAIN, kINGSTON!!! the model is SNV2S/500G, although, I don't think it's important, I have another SSD from them which instead of 250 gb gives me 222 out of box! F U kINGSofSCAM! I don't understand how this marketing scam is legal!

1
Date of experience: May 08, 2024
Gloria
Kingston Ironkey Locker +50 data lost

Kingston Ironkey Locker +50 failed on me and all my data was lost. I plugged it in one day and was met with the account set up screen. Spoke to Kingston to try and fix it but all my data was gone. After years of using Sandisk with no issues, this kingston item failed in a approx 2 months. Returned to Amazon for a refund.

1
Date of experience: May 01, 2024
Kingston 4tb ssd

Kingston 4tb ssd: failed after 4 mo---"disk-dismount error". 4 other acquaintances have had similar experiences with this unit. Company has sent a new one, but refuses to do data retrieval--which is unacceptable to me. They have acknowledged "firmware" issue.STAY AWAY FROM THIS PRODUCT AND ALL OTHER MEMORY PRODUCTS THAT THEY REFUSE TO DO DATA RETRIEVAL ON.

1
Date of experience: May 01, 2024
Demetria Reed
happy customer

had a minor issue with kingston product and after contacting kingston customer support each team i`ve communicated with via email was very helpful,responded swiftly and my issue was solved to an satisfactory end.many thanks to everyone involved@kingston technology.i will definitely stick with kingston in the range of products offered on the market.

5
Date of experience: Mar 13, 2024
Palmer Adams
A fine USB memory at a decent price

Almost exactly a year ago, I bought two Kingston USB memories labeled "128GB".The label is lying - the capacity is 115 GiB, equivalent to 123.7 Gigabytes, NOT 128.0 Gigabytes.Another problem is that I cannot plug in the two USB memories next to each other into my laptop, as they are physically too wide to fit. I can plug in one of them in one of the slots - or the other one in the other slot. But I cannot plug them in simultaneously - not without carving away a piece of the plastic (which is exactly what I've done).As a comparison, I bought a "16GB" SanDisk USB memory a few years ago.The capacity of that memory is 14.905 GiB, equivalent to 16.004 Gigabytes, so that label is correct. The male USB connector - the plug - of the SanDisk USB memory is all made of plastic. With the wear and tear over the years, that memory USB has started to fall apart.The Kingston USB memories, on the other hand, have their plug made of steel.- After one full year of daily use, they show no sign of deterioration.To sum up, I'm very happy with these Kingston USB memories, but I don't give five stars because of the mislabeling.

4
Date of experience: Feb 18, 2024
Daisy B.
Awful Service - Buy Elsewhere

Ordered a SSD using their online compatability checker for my Acer Aspire X1930 desktop computer. Paid for 24 hour tracked delivery which was a waste of money as it took 3 working days to be delivered by Royal Mail their delivery service.It stated the SSD was fully compatible however this is not the case. The SSD was too small to securely locate where the original HDD was fitted. The 4 securing screw holes were smaller than the securing screws used in the original HDD and as no securing screws are supplied with the SSD. Luckily I had one spre screw from a previous old laptop that I could use. If the SSD was compatible it should have been a straight swap over. I requested a call back to discuss this issue again using their online system but this was never received leaving me with no option but to secure this with one screw which is not ideal.The SSD works but time will tell if its reliability is as awful as its misrepresentation of compatability, awful delivery service and zero customer service support.

1
Date of experience: Jan 31, 2024
Stefan Brown
Unreasonable long initial waiting time…

Unreasonable long initial waiting time for an answer from the Support. Lack of real commitment to help in a dire situation, when a Kingston backup device ceased to function due to a then presumed (and later proven) hardware failure. The feeling of been left out in the cold, with no one else to turn to. Not much of support...

2
Date of experience: Jan 08, 2024
Paul J.
Unreliable products and customer service

Bought a NV2 1TB SSD at the beginning of 2023 and it just randomly failed after less than 4 months of use. Contacted customer services to get help with data recovery but they had no care whatsoever, but were eager to send a replacement and told me just to throw my faulty unit away like it was general waste. Kingston does not care that I have lost precious data, they do not even acknowledge or want to investigate the sudden failure of the drive. They just said that it can happen. To anyone thinking of buying a Kingston product, if you want cheap quality, cheap customer service and a guaranteed way to lose your data, then go for it.

1
Date of experience: Dec 21, 2023

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Business Details

  • Kingston Technology Company - Kingston is the world's leading supplier of memory upgrades for servers, workstations, printers, laptops, notebooks, pda, mp3 players and more. We support Apple, Compaq, Dell, HP, Hewlett-Packard, IBM, Sony, Toshiba, Zenith systems.

  • language https://www.shop.kingston.com

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