Review Time
I ordered a lovely dress (first time order with this company) When it arrived, a completely different item (shirt) was given to me. The shirt was placed in a bag clearly labelled with the barcode & name/description of the dress? How has that managed to bypass quality control if that's such a thing? Now I have the inconvenience of returning the incorrect garment otherwise I'll be charged for it.
To be fair, SimplyBe has arranged next-day delivery on a newly ordered dress. Hoping it arrives with what I ordered this time!
I ordered a watch strap and received the wrong item twice. After contacting the support team for assistance, they promised to reach out about the return within three days, but that was in early November. I've only received one email since then and no further replies despite multiple follow-ups. I'm still stuck with the wrong strap.
I ordered boots with next day delivery, but they were unexpectedly canceled despite payment being taken. I've been trying to get a refund, but only receive automated replies. If I don't hear back soon, I will escalate this issue. This was my first experience with the platform, and I won’t be returning.
The customer service is dreadful. They sent me a discount code that didn't work, and after waiting hours for an online chat response, I tried calling. I was told I had to pay full price and might get a refund later if they looked into it. It feels like a scam, as they seem to offer discounts that don't actually apply.
I purchased a jacket and after wearing it just four times, it started showing significant pilling, making it look old. I've been emailing customer service for weeks, and although they claimed I would be refunded, I haven't seen any money back. I've sent multiple follow-up emails with no responses. Very disappointing service, and I won't be ordering again.
I ordered pyjamas but received a coat instead. I was willing to return it, but after following their instructions, I was informed that I would have to wait for a refund and then re-order, which won't arrive in time for Christmas. It's frustrating when mistakes are made, but not rectifying them is unacceptable. I need to find another option now.
Ordered a pair of boots for next day delivery. They cancelled the boots for some reason, despite this they took the money for them out of my account. I have been trying to contact simply be for a refund for an item they did not provide or deliver. It is impossible to get a response from them that is not just an automatic response. Will be escalating to citizens advice and trading standards shortly if no response or my money is not refunded for a product you did not provide. First time using this website will avoid doing so again.
Claim your business profile now and gain access to all features and respond to customer reviews.
SimplyBe, Fierce Fashion in 10-32. Be Bold. Be Strong. Be You.
vzvape.com
remember.co.uk
fruugo.at
standun.com
projectorochi.com
wickmonsters.com
wardow.com
voodoovixen.co.uk
neverfullydressed.co.uk
byamica.com
