Review Time
My wife and I are very pleased with our order from SimplyEyeglasses.com. We each separately purchased frames and progressive bifocal lenses and the quality and affordability fully met our expectations. We received exceptional customer service from Cindy, who made every effort to ensure our satisfaction including having my lenses recut at no additional expense when the edges did not turn out as I had hoped. The second iteration exceeded my expectations, and I can wholeheartedly recommend this company based on my experience.
My wife and I are very pleased with our order from SimplyEyeglasses.com. We each separately purchased frames and progressive bifocal lenses and the quality and affordability fully met our expectations. We received exceptional customer service from Cindy, who made every effort to ensure our satisfaction including having my lenses recut at no additional expense when the edges did not turn out as I had hoped. The second iteration exceeded my expectations, and I can wholeheartedly recommend this company based on my experience.
I was looking for a specific frame to replace one I had broken. The place I had purchased them from said they were discontinued. I contacted 3 or 4 other online retailers and was told they weren't available. I finally found SimplyEyeglasses.com and sent an email asking if my specific frames were available. I got a message back saying they were out of stock, but asked why I was looking fit that particular frame. I replied with my rather embarrassing story about how I had broken my frames by trying to adjust them myself and I wanted to replace them so I didn't have to buy new lenses also. The rep I was speaking with contacted the sales rep for the manufacturer and found that she actually had the exact frames I needed. I was able to place my order and save myself several hundred dollars. 3 or 4 other companies had the chance to help me, and none of them gave any effort. The service I received here was beyond exceptional. I will most certainly be using SimplyEyeglasses.com again, and will recommend it to family and friends.
I was looking for a specific frame to replace one I had broken. The place I had purchased them from said they were discontinued. I contacted 3 or 4 other online retailers and was told they weren't available. I finally found SimplyEyeglasses.com and sent an email asking if my specific frames were available. I got a message back saying they were out of stock, but asked why I was looking fit that particular frame. I replied with my rather embarrassing story about how I had broken my frames by trying to adjust them myself and I wanted to replace them so I didn't have to buy new lenses also. The rep I was speaking with contacted the sales rep for the manufacturer and found that she actually had the exact frames I needed. I was able to place my order and save myself several hundred dollars. 3 or 4 other companies had the chance to help me, and none of them gave any effort. The service I received here was beyond exceptional. I will most certainly be using SimplyEyeglasses.com again, and will recommend it to family and friends.
I ordered new lenses to go on my existing frames. I wasn't confident in my PD measurement, so I included a note on my order requesting SE to determine the PD from my old glasses, and use that if it was different. It worked great. I received my new glasses in the mail 2 weeks after ordering, and they are perfect. These are progressive no-line bifocals so I was a little concerned it might not work out. The optometrist was going to charge $500 just for the new lenses and I got them from SE for only $125. I luckily had an older pair that was good enough to wear for the 2 weeks I had to wait, but it was well worth saving hundreds of dollars. Definitely glad I gave this a try.
I ordered new lenses to go on my existing frames. I wasn't confident in my PD measurement, so I included a note on my order requesting SE to determine the PD from my old glasses, and use that if it was different. It worked great. I received my new glasses in the mail 2 weeks after ordering, and they are perfect. These are progressive no-line bifocals so I was a little concerned it might not work out. The optometrist was going to charge $500 just for the new lenses and I got them from SE for only $125. I luckily had an older pair that was good enough to wear for the 2 weeks I had to wait, but it was well worth saving hundreds of dollars. Definitely glad I gave this a try.
Nice selection of lens options and reasonable pricing. However, with exceptionally lengthy fulfillment time and non-existent quality control, order at your own peril. After two attempts to remake lenses due to their error, I had to give up in frustration.
Nice selection of lens options and reasonable pricing. However, with exceptionally lengthy fulfillment time and non-existent quality control, order at your own peril. After two attempts to remake lenses due to their error, I had to give up in frustration.
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