simplyeyeglasses.com

4.7
4.7 Based on 840 reviews

Eyeglasses: Prescription eyeglasses from SimplyEyeglasses.com, glasses, sunglasses and lenses by brand name eyeglass designers at a discount online....

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Average Rating

4.7

/
5

840 Reviews

5 Star
86%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
2%

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Margie
My first experience ordering glasses…

My first experience ordering glasses online and it was well worth it. I had to replace my daughters eyeglasses quickly before heading out on our summer vacation. Cindy and the team when above an beyond to get them to me within same week of ordering. My daughter was very happy they fit exactly the same. They really do have great customer service as they answer emails within the hour keep you informed. Would order again no doubt. Thank you!!

5
Date of experience: Aug 29, 2019
Gabriela Hernandez
My first experience ordering glasses…

My first experience ordering glasses online and it was well worth it. I had to replace my daughters eyeglasses quickly before heading out on our summer vacation. Cindy and the team when above an beyond to get them to me within same week of ordering. My daughter was very happy they fit exactly the same. They really do have great customer service as they answer emails within the hour keep you informed. Would order again no doubt. Thank you!!

5
Date of experience: Aug 29, 2019
verov696
Best Customer Service that I have ever received in years!!

I called Simply Eyeglasses and had the good fortune of talking to a delightful lady named Cindy who was in Customer Service. WOW! Did she ever deliver customer service! Cindy was extremely helpful, exactly what Customer Service is suppose to be! She and I were on the phone for probably 30-40 minutes as she searched all eye glass sites to try and help me find just the right pair of glasses that I wanted. Sadly, the type of glasses that I wanted are no longer available. However, with her determination and hard work, she was able to find my beloved frames that had been discontinued and I managed to get a pair! I was thrilled and so thankful. When you look up Customer Service in the Dictionary, NO DOUBT - Cindy's picture will be there! Thank you Cindy for a job well done. It was a pleasure talking to you and I will most definitely contact you again when I need frames or lenses.

5
Date of experience: Aug 20, 2019
Paula Wertman
Best Customer Service that I have ever received in years!!

I called Simply Eyeglasses and had the good fortune of talking to a delightful lady named Cindy who was in Customer Service. WOW! Did she ever deliver customer service! Cindy was extremely helpful, exactly what Customer Service is suppose to be! She and I were on the phone for probably 30-40 minutes as she searched all eye glass sites to try and help me find just the right pair of glasses that I wanted. Sadly, the type of glasses that I wanted are no longer available. However, with her determination and hard work, she was able to find my beloved frames that had been discontinued and I managed to get a pair! I was thrilled and so thankful. When you look up Customer Service in the Dictionary, NO DOUBT - Cindy's picture will be there! Thank you Cindy for a job well done. It was a pleasure talking to you and I will most definitely contact you again when I need frames or lenses.

5
Date of experience: Aug 20, 2019
Kalla
I had been looking for discontinued…they found them!!!

I had been looking for discontinued frames fo a while. My frames were quite old. I loved the style and color and Cindy from Simply Eyeglasses went above and beyond to not only track them down but assure that they actually got into her hands so she could make sure that my frame and exact color were what I was going to receive. There had been a mix up in communication and Cindy went the extra mile to track my frames down. It's customer service people like Cindy that make Simply Eyeglasses a very trusted source for purchasing eyewear.

5
Date of experience: Jun 08, 2019
Laurie Rude
I had been looking for discontinued…they found them!!!

I had been looking for discontinued frames fo a while. My frames were quite old. I loved the style and color and Cindy from Simply Eyeglasses went above and beyond to not only track them down but assure that they actually got into her hands so she could make sure that my frame and exact color were what I was going to receive. There had been a mix up in communication and Cindy went the extra mile to track my frames down. It's customer service people like Cindy that make Simply Eyeglasses a very trusted source for purchasing eyewear.

5
Date of experience: Jun 08, 2019
Montgomery Foster
What an adventure!

This is my first time ordering frames and lens on line. I had been searching for a discontinued frame for literally years, yes, I said years. Every so often, I would get the bug to try to find them. My reasoning being that somewhere in the whole world, there must be one pair of used frames someone wanted to sell or a new pair stuck away in a warehouse. No luck UNTIL, I spoke to Cindy at Simply Eyeglasses. In just a few days, she emailed me that she had found my frames and she would have them sent to me! JOY! They came. Right size, right color. HAPPY! Now that I am sure I have the right frames, my level of TRUST in this company is high, so I decided to order lens from them, too, so sent the frames back along with my prescription. A couple of weeks later, I have my glasses. EASY! This company has a very informative web site, but if you can't find an answer to your question, there's always Cindy. She answered the phone each time I called and emailed me to keep me updated on my order. She made me feel like she had a personal interest in seeing that my glasses came out alright. Great Lady!Overall, I couldn't be more SATISFIED!

5
Date of experience: Jun 06, 2019
sally j close
What an adventure!

This is my first time ordering frames and lens on line. I had been searching for a discontinued frame for literally years, yes, I said years. Every so often, I would get the bug to try to find them. My reasoning being that somewhere in the whole world, there must be one pair of used frames someone wanted to sell or a new pair stuck away in a warehouse. No luck UNTIL, I spoke to Cindy at Simply Eyeglasses. In just a few days, she emailed me that she had found my frames and she would have them sent to me! JOY! They came. Right size, right color. HAPPY! Now that I am sure I have the right frames, my level of TRUST in this company is high, so I decided to order lens from them, too, so sent the frames back along with my prescription. A couple of weeks later, I have my glasses. EASY! This company has a very informative web site, but if you can't find an answer to your question, there's always Cindy. She answered the phone each time I called and emailed me to keep me updated on my order. She made me feel like she had a personal interest in seeing that my glasses came out alright. Great Lady!Overall, I couldn't be more SATISFIED!

5
Date of experience: Jun 06, 2019
Jan P.
Real glass photogray

I just received my new Ray Ban New Wayfarers with real glass prescription lenses. They're fantastic! I've been using SimplyEyeglasses for many years and their work & prices are great! I prefer glass lenses because they're much more resistant to scratching. They are getting harder to find every day, probably because they last much longer! Thanks for your great service. You always have exactly what I need. Charlie W.

5
Date of experience: May 06, 2019
Charlie W
Real glass photogray

I just received my new Ray Ban New Wayfarers with real glass prescription lenses. They're fantastic! I've been using SimplyEyeglasses for many years and their work & prices are great! I prefer glass lenses because they're much more resistant to scratching. They are getting harder to find every day, probably because they last much longer! Thanks for your great service. You always have exactly what I need. Charlie W.

5
Date of experience: May 06, 2019

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