simstropicalfish.co.uk

4.3
4.3 Based on 46 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

46 Reviews

5 Star
81%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
15%

All Reviews

Filter Reviews

Review Time

Damien
I was able to get hold of some rare species I had been after for a while. Sims didn’t have the fish

I was able to get hold of some rare species I had been after for a while.

Sims didn’t have the fish at the time but were able to source them for me. I will be using again in the future.


10/10 Would recommend.

5
Date of experience: Feb 24, 2026
John Craig Pettitt
I had never heard of Sims tropical fish found them on Google so I went to have a look They have a

I had never heard of Sims tropical fish
found them on Google so I went to have a look
They have a wide variety of fish of different sizes I was looking for discus and some strains I had only seen in books I ended up buying 4 discus and I will definitely be going back for some more the guy in the shop couldn't have been any more helpful and helpful worked with me to find what I wanted
Absolutely top notch service

5
Date of experience: Jan 27, 2026
Fresh Fish Delivered

Outstanding service. The fish were well-packaged and all in good health. The support team was very helpful when I called.

5
Date of experience: Jan 09, 2026
Corina Howard
High Quality and Excellent Service!

I ordered 10 fish, and they all arrived healthy and of great quality. I highly recommend this service to everyone. They are very helpful and a trustworthy place to buy fish.

5
Date of experience: Jan 08, 2026
TW21
Healthy Fish Purchase

I bought 10 fish and they all arrived in great condition and quality. I would definitely recommend this service to anyone; they are very helpful and a reliable place to purchase fish.

5
Date of experience: Jan 06, 2026
Rathbone Coleman
Fantastic Experience

I had a truly wonderful experience with the service. Although the live fish I initially ordered was unavailable, the team contacted me right away to explain my options, including waiting or choosing a substitute. I changed my mind several times, and every interaction was handled with patience and professionalism. They really went above and beyond to ensure my satisfaction. I've never experienced this level of customer service anywhere else. Highly recommend!

5
Date of experience: Dec 26, 2025
Randall C.
Helpful Guidance for Stocking

I was unsure how to stock my tank, but after a couple of very informative calls, I felt confident in my choices. The representative was incredibly helpful and polite, making the entire process easy. The fish were well-packaged and arrived promptly, and they are stunning specimens in excellent condition. I will definitely be a returning customer. Thank you!

5
Date of experience: Dec 23, 2025
Dawn Coleman
Worries Dispelled

Initially, I was anxious about having fish delivered, fearing some might arrive dead. However, after three orders on different days, everything has been perfect. The packaging was excellent, delivered on my chosen day — I’m really impressed, and the fish exceeded my expectations in color and quality. Within an hour of being in the tank, it was as if they had always been there. Thank you, especially to the team member who assisted me.

5
Date of experience: Dec 23, 2025
Kasey Morgan
Excellent Packaging and Service

I received my order this morning, which included a pair of Apistogramma, an L134 Pleco, and 10 tetras. The fish arrived in a clean, insulated box with heat packs, and the water temperature was 18°C, which is impressive for December. None of the fish were DOA or stressed, so I’m very pleased with the care taken in packaging. I had a conversation with a representative to confirm and adjust some details, and he was helpful and friendly. The fish quality looks great, the tetras are a decent size, and the pleco is stunning. I’m excited to see the Apistos once they color up. Very happy customer and I will return for more fish in the future. Thank you!

5
Date of experience: Dec 20, 2025
Velma J.
Consistent Quality and Service

I have been using this service for several years, and the quality and information provided are always top-notch. The fish have consistently arrived in good condition and very healthy. I will continue to use this service as they are always very helpful.

5
Date of experience: Dec 10, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More