Name: sleepdoctor.com
Telephone: 8447579355
Rating: 4.4

Glenn Wolf Guest

I ordered a CPAP machine and chose a nasal pillow based on several recommendations based on the resu

I ordered a CPAP machine and chose a nasal pillow based on several recommendations based on the results of my sleep study. Unfortunately the nasal pillow didn't work due to unpredictable congestion issues. I was offered a credit for the full price of the nasal pillow and applied it towards the cost of a compact face mask.

Date of experience: Apr 01, 2026

Glenn Wolf Guest

2 weeks ago

Sleep Doctor stands by its recommendations!

I ordered a CPAP machine and chose a nasal pillow based on several recommendations based on the results of my sleep study. Unfortunately the nasal pillow didn't work due to unpredictable congestion issues. I was offered a credit for the full price of the nasal pillow and applied it towards the cost of a compact face mask.

Date of experience: Apr 01, 2026

Leonard Whitfield Guest

1 month ago

Insomnia

It covers many issues regards to sleeping. I had much interest in insomnia which is a major problem I have had for a while at 70 years old. It has helped at so level but I feel medication is the main cause.

Date of experience: Mar 12, 2026

Durrel Wheaton Guest

1 month ago

Valerie

The young lady, Valerie responded to ALL my emails quickly and had the answer. When I did have to call she was pleasant and willing to help. In a world that is a lot of times lacking in customer service, she displayed it wonderfully!!!

Date of experience: Feb 26, 2026

Cody Lunsford Guest

2 months ago

Fantastic support team

Fantastic support team! I had issues completing my first test (my own errors not product related) and the team had another shipped immediately. The days review was thorough and very helpful. I highly recommend sleep doctor products and their team of professionals.

Date of experience: Feb 09, 2026

Lynda Guest

2 months ago

Extremely helpful and informative and…

Extremely helpful and informative and excellent customer service

Date of experience: Jan 30, 2026

B Miller Guest

2 months ago

Warranty is a nightmare

My machine which I payed $1,200 for has stopped working at around 6 months of use. They are saying the warranty replacement period can take 4 weeks with no loaner in the meantime. Mind you this is an important medical device. Also to send the machine in for inspection requires a return label which I haven’t recieved for over two weeks. I’ve reached out to check up on this to no response. Very poor customer service and communication and poor sense of urgency taking care of a warranty claim for customers.

Date of experience: Jan 29, 2026

Bill Rea Guest

2 months ago

Very much appreciated your prompt…

Very much appreciated your prompt response. I was trying to get information regarding donating a perfectly working CPAP and related equipment. And you offered some resources. Thank you for your help.

Date of experience: Jan 21, 2026

Teri Guest

2 months ago

Excellent experience

My experience was very good,from the super prompt reply to my inquiry, to the useful information provided.Thank you!

Date of experience: Jan 20, 2026

Amber McLaughlin Gill Guest

2 months ago

When it came time to buy supplies

When it came time to buy supplies, Sleep Doctor was very quick in giving me a quote for what I needed as well as knowing what equipment I needed. However, their pricing was 3x the cost of the same appliance from Amazon.