sleepvillage.co.uk

4.9
4.9 Based on 21 reviews

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Average Rating

4.9

/
5

21 Reviews

5 Star
86%
4 Star
14%
3 Star
0%
2 Star
0%
1 Star
0%

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Review Time

Scott Hayden
Divan bed and headboard

Ordered and delivered within 5 working days. Looks great, great customer service. Will use again in the future.

5
Date of experience: Dec 17, 2025
Miss Ellie Birch
Customer service is great

Customer service is great the people are super helpful is a great company needed replacement parts for my bed and they sent them straight away

5
Date of experience: Dec 17, 2025
Jaahaan Aziz
I had a great experience with…

I had a great experience with SleepVillage from start to finish. From my first interaction in the office with Jay, everything was handled professionally and smoothly. Jay was knowledgeable, friendly, and took the time to explain my options clearly without any pressure, which made the whole process easy and stress-free.The delivery and fitting of the bed were just as impressive. The team arrived on time, were courteous, and set everything up efficiently in my room. They made sure the bed was perfectly positioned and checked that I was happy before they left.Overall, the service was excellent from the office to installation, and I couldn’t be happier with both the experience and the bed itself. I would highly recommend SleepVillage to anyone looking for quality products and outstanding customer service. ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Dec 15, 2025
Elaine Main
Assembly

The team that came to assemble the bed where extremely helpful and very polite. There was an issue with the order but the guys were great and tried to get the issue resolved.

4
Date of experience: Dec 13, 2025
John Tyler
Ordered a headboard recently

Ordered a headboard recently. Unfortunately an incorrect one was delivered. Contacted the company via WhatsApp chat and the mistake was rectified without any quibbleReplacement delivered within a few daysAll round good service and a quality item too

5
Date of experience: Dec 11, 2025
CWDT
Great Company

I ordered a divan bed from these and couldn’t be happier with the product I received and how amazing the customer service was. They respond very quickly to any queries and the delivery was quick, easy and organised to suit us. I would definitely recommend this company if you are looking to order a good quality bed.

5
Date of experience: Dec 09, 2025
Alicia
Beautiful bed & outstanding customer service

I recently ordered a bed from Sleep Village and I’m genuinely so impressed. The bed itself is beautiful and excellent quality, exactly as shown online.What really stood out to me, though, was the customer service. It was honestly amazing. Even before I purchased my bed, I had a few questions, and Sleep Village were so quick and helpful in replying. Their communication was friendly, reassuring, and made me feel confident about placing my order.Delivery to my area in Scotland was no problem at all, and everything arrived in perfect condition.Overall, I’m extremely happy with both the product and the service I received. I’d highly recommend Sleep Village to anyone, they’ve been brilliant from start to finish.

5
Date of experience: Dec 09, 2025
Sarah
My experience with ordering a double …

My experience with ordering a double bed/mattress received accordingly with great delivery and communication from delivery driver in the morning and 1hr before. Customer service also via watsaap amazing. Thank you

5
Date of experience: Dec 01, 2025
Amanda
Absolutely gorgeous bed

Bed arrived 5 days after ordering.It is amazing quality and was really well packed. The delivery driver was very friendly and helpful.Excellent customer service.Would highly recommend.

5
Date of experience: Nov 29, 2025
Rhian Llewellyn
Beautiful Bed and Mattress

My son is over the moon with his new bed and mattress. Top quality at brilliant prices. I will highly recommend this company, better than any of the big brands.

5
Date of experience: Nov 21, 2025

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