Name: smartleasedubai.com
Telephone: 000000000
Rating: 1.0

Eddie Guest

10 months ago

DON'T

No refund to your deposit, find another company.

Date of experience: May 22, 2025

Christian Smith Guest

10 months ago

The worst company!!

The worst company!!! Too late and never got a refund!

Date of experience: May 15, 2025

Davina Powell Guest

10 months ago

This is a fraudulent company working on…

This is a fraudulent company working on low rates and not refunding the security deposit. They do not respond to emails and do not answer calls. AVOID AVOID and save yourself money. Still waiting for refund 10 months later!

Date of experience: May 13, 2025

Irma Wright Guest

1 year ago

I had the worst experience with a car…

I had the worst experience with a car rental company. I've been waiting for my refund for five months. Their name, "SMART LEASE RENT A CAR," is quite fitting, as they appear to be very clever about using customers' deposit money. It feels like they are playing games with their customers.

Date of experience: Mar 28, 2025

KC Guest

1 year ago

Frustrating! Security Deposit??

I have been waiting for my security deposit since past 2 months. These guys do not respond to emails or whatsapp messages or calls. They just go silent. No amount of messages or emails makes them respond. How can they simply keep the deposit without rightfully returning it. Very unprofessional and do not care for customers. I will be planning my next steps soon to get back my deposit.

Date of experience: Mar 17, 2025

Abe Price Guest

1 year ago

Poor company to rent from

Poor company to rent from, did not refund my deposit. I have tried to contact several different departments and nothing done so far.

Date of experience: Feb 11, 2025

CB Guest

1 year ago

Do not recommend!

They gave me wrong car and gave me cheaper car. It has been 5 days so far and they still haven’t done anything! Poor service, do not recommend!!

Date of experience: Feb 04, 2025

rinlo41 Guest

1 year ago

Do not rent a car from here

Do not rent a car from here! They rented me a car covered in damage with the engine light on and the drivers response was “don’t worry it is fine, you will only be charged if in an accident” as he could see as I inspected the car that there was ALOT of damage. When they collected the car they tried to claim one of the many damages on the car was brand new (you could tell it was old damage and also there was no way I could have caused it as it had been parked in car parks next to cars and the damage was low down and a large dent that couldn’t have been caused by a car next to it.They are now not responding to my calls or messages when I am asking a manager to call and have not refunded my deposit. I needed a hire car for less than 2 days when mine was in the garage and should have just used Sixt who I have used before. The cars are better quality, they would never give with an engine light on or a car covered in such bad damage everywhere, and they would never have this poor level of customer service. I am still waiting for the manager to call me and this happened 4 days ago.Honestly, do not use this company it is the worst customer service I have ever received