Review Time
Absolute scammers! If I had not contacted the retailer on this they would have hounded us for a fine!!! Car Park had 20 mins free parking which the ticket showed correctly on time however this lot failed to check this out!!!! BEWARE and fight your corner
I paid for my parking in full, but made a minor one-letter mistake in the vehicle registration. Despite providing proof of payment, Smart Parking refused to cancel the charge and claimed I was 11 minutes late.There was no intention to avoid payment — the parking was paid. Penalising customers for a small human error is unfair and feels purely profit-driven. Very disappointing experience and poor customer service. I would not recommend Smart Parking.
So needs a zero star for this company, received a parking fine before Christmas that was invalid, emailed them & guess what it was cancelled - received ANOTHER one a few weeks back so again emailed them & AGAIN cancelled as neither of them were valid, I have taken this up with the IPO as this company cannot keep getting away with this fraud - IF YOU GET A PARKING TICKET FROM THIS COMPANY ENSURE YOU CHECK, DOUBLE, TREBLE CHECK IT AS CHANCES ARE YOU ARENT LIABALE FOR IT
These people are parasitic worms, parked my car went to get a ticket from the machine, by the time I returned to my car I caught them ticketing my vehice, appealed with my ticket but I was also in the wrong bay with no permit, no sign postage, I got my ticket in Wilmslow from Spring Street Car Park. AVOID AVOID AVOID!
I parked at Stoke Station and the machine was broken so couldn't pay for my 10 minute stay. Of course I received a fine a month later, showing images of my entrance and exit. I appealed and 28 days later received an email cancelling the fine, after reading all the reviews on here really thought I was going to have a battle with them!
A completely predatory operation. We received a £60 parking charge for a 12-minute stop, in a car park with inadequate signage. Over the following year, this escalated into a barrage of threatening letters to my elderly mum and inflated charges, reaching £170. Absolutely disgusting company. Practices like this erode public trust and should be far more tightly regulated.
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SmartPark is your intelligent choice for long and short-term JFK and LaGuardia airport parking.
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