smartparkparking.com

1.1
1.1 Based on 102 reviews

SmartPark is your intelligent choice for long and short-term JFK and LaGuardia airport parking....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.1

/
5

102 Reviews

5 Star
1%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
97%

All Reviews

Filter Reviews

Review Time

Antanas Kardanas
Couple days before I got call from them about penalty from 2022 😂 and now they tell me I have pay 36

Couple days before I got call from them about penalty from 2022 😂 and now they tell me I have pay 3600 and they sent me mail from The country court

1
Date of experience: Feb 21, 2026
Antanas Kardanas
Couple days before I got call from them about penalty from 2022 😂 and now they tell me I have pay 36

Couple days before I got call from them about penalty from 2022 😂 and now they tell me I have pay 3600 and they sent me mail from The country court

1
Date of experience: Feb 21, 2026
Michelle Dunlop
Absolute scammers

Absolute scammers! If I had not contacted the retailer on this they would have hounded us for a fine!!! Car Park had 20 mins free parking which the ticket showed correctly on time however this lot failed to check this out!!!! BEWARE and fight your corner

1
Date of experience: Feb 19, 2026
Scott Barclay
Terrible company to deal with

Terrible company to deal with . Should be illegal to practice what these people do . Beware .

1
Date of experience: Feb 01, 2026
NUNU TUDOR
I paid for my parking in full

I paid for my parking in full, but made a minor one-letter mistake in the vehicle registration. Despite providing proof of payment, Smart Parking refused to cancel the charge and claimed I was 11 minutes late.There was no intention to avoid payment — the parking was paid. Penalising customers for a small human error is unfair and feels purely profit-driven. Very disappointing experience and poor customer service. I would not recommend Smart Parking.

1
Date of experience: Jan 28, 2026
Miss Nicola Simmonds
So needs a zero star for this company

So needs a zero star for this company, received a parking fine before Christmas that was invalid, emailed them & guess what it was cancelled - received ANOTHER one a few weeks back so again emailed them & AGAIN cancelled as neither of them were valid, I have taken this up with the IPO as this company cannot keep getting away with this fraud - IF YOU GET A PARKING TICKET FROM THIS COMPANY ENSURE YOU CHECK, DOUBLE, TREBLE CHECK IT AS CHANCES ARE YOU ARENT LIABALE FOR IT

1
Date of experience: Jan 26, 2026
Graham Matcham
These people are parasitic worms

These people are parasitic worms, parked my car went to get a ticket from the machine, by the time I returned to my car I caught them ticketing my vehice, appealed with my ticket but I was also in the wrong bay with no permit, no sign postage, I got my ticket in Wilmslow from Spring Street Car Park. AVOID AVOID AVOID!

1
Date of experience: Jan 14, 2026
Anna Przytulska
I booked parking from 11am and when I…

I booked parking from 11am and when I arrived at 4pm I was told I should have arrived at 11am. If I still wanted parking I had to pay £150 (and that was a discount from £200!). I drove off and parked at the airport for £112.

1
Date of experience: Dec 22, 2025
Deb Hulse
Can't complain

I parked at Stoke Station and the machine was broken so couldn't pay for my 10 minute stay. Of course I received a fine a month later, showing images of my entrance and exit. I appealed and 28 days later received an email cancelling the fine, after reading all the reviews on here really thought I was going to have a battle with them!

4
Date of experience: Dec 20, 2025
Kathryn
A completely predatory operation

A completely predatory operation. We received a £60 parking charge for a 12-minute stop, in a car park with inadequate signage. Over the following year, this escalated into a barrage of threatening letters to my elderly mum and inflated charges, reaching £170. Absolutely disgusting company. Practices like this erode public trust and should be far more tightly regulated.

1
Date of experience: Dec 15, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More