innovativerepairgroup.com

4.7
4.7 Based on 61 reviews

At iRG Repair Group, we are the trusted name in vehicle accident repair, offering a network of expert bodyshops and accident repair centres across South Wales and Hereford. With years of industry experience, we specialise in restoring vehicles to their pr...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

61 Reviews

5 Star
89%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Karen Long
Exceptional Service from Start to Finish

The individual who delivered the courtesy vehicle and retrieved my car, along with the reception staff and the repair manager who explained the repairs, were all friendly, warm, and supportive. The customer service was outstanding, and the repair was completed to a high standard and in a timely manner. Great job everyone! Hopefully, I won't need your services again, but if I do, I will definitely return.

5
Date of experience: Jan 15, 2026
Paula K.
Exceptional service from beginning to end

Exceptional service from the moment my vehicle required repairs until its return. Their professionalism was impressive. They managed the pickup (drove it with great care - tracking information provided) and returned it once the work was completed. Excellent job!

5
Date of experience: Jan 13, 2026
Emil P.
Outstanding company

Outstanding company. From the time my vehicle required repairs to its return, they were exceptionally professional. They picked up the car (drove it very well - tracking information available) and returned it once the work was completed. Well done!

5
Date of experience: Jan 12, 2026
Donna W.
Top-notch service

The entire experience of getting my vehicle repaired was excellent, from delivery to collection. I was informed it would take about a week, but I received my car back in just 4 days. The workmanship looks fantastic, and the customer support provided was also exceptional.

5
Date of experience: Dec 18, 2025
Jiinx_gamer42
Relief during a stressful time!

From the first contact to vehicle handover after repairs, the team was fantastic. Communication was consistently good both verbally and through the online repair tracker. A courtesy car was available immediately, and the repair appears to have been done to a high standard.

5
Date of experience: Dec 17, 2025
RayHito
Excellent communication

Excellent communication. A fantastic job was done on my vehicle. Thank you!

5
Date of experience: Dec 05, 2025
Kelsey Barnes
Vehicle repair experience

Excellent communication from collection to return. A first-class job was completed promptly, with a flawless finish. Overall, they have been thoroughly professional and meticulous in the repair. Many thanks to the whole team for a job well done.

5
Date of experience: Dec 03, 2025
Tucker Price
Exceptional service

Exceptional service, professional, efficient, and helpful. Great communication.

5
Date of experience: Nov 20, 2025
Ted Sanders
Helpful front desk communication

Helpful communication from the front desk staff, kept in the loop throughout the repair process. An A* company for customer support.

5
Date of experience: Nov 19, 2025
Zack Foster
Quick repair and friendly service

Quick repair and very friendly staff at the front desk. Excellent service throughout.

5
Date of experience: Nov 14, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • At iRG Repair Group, we are the trusted name in vehicle accident repair, offering a network of expert bodyshops and accident repair centres across South Wales and Hereford. With years of industry experience, we specialise in restoring vehicles to their pre-accident condition with precision and care.

    Our skilled technicians use the latest technology and manufacturer-approved repair methods to ensure your vehicle looks and performs like new. Whether it’s minor cosmetic damage or significant accident damage, iRG Repair Group is committed to delivering exceptional workmanship, outstanding customer service, and quick turnaround times.

    As a proud partner to insurance providers, fleet operators, and individual motorists, we aim to make the repair process stress-free and seamless. Customer satisfaction is at the heart of everything we do, and our dedication to quality has earned us a reputation for reliability and excellence.

    Choose iRG Repair Group for peace of mind, professional expertise, and a vehicle repair experience you can trust.See more

  • email info@i-r-g.co.uk
  • call 03332005817
  • language https://www.innovativerepairgroup.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More