smarttrace.org.uk

Name: smarttrace.org.uk
Telephone: 01208420999
Rating: 4.8

4.8 Based on 48 reviews

Hey there, pet lovers! 🐾 Welcome to SmartTrace, where we're all about keeping your furry friends safe and sound with our top-notch microchipping and database services. With over a million registrations under our belt, we're your go-to pals for pet ID solu...

Average Rating

4.8

48 Reviews

5 Star

94%

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Amanda Locke Guest

6 days ago

There were clear instructions on the website of where to email my query - with a link - and I got a

There were clear instructions on the website of where to email my query - with a link - and I got a response within 24 hours. Everything was dealt with quickly with a friendly response.

Date of experience: Feb 23, 2026

Sara Farrar Guest

1 week ago

Date of experience: Feb 18, 2026

Stacey Guest

1 week ago

Bree was very helpful I wanted to know if my dog had been passed around to different homes as I saw

Bree was very helpful

I wanted to know if my dog had been passed around to different homes as I saw a few previous microchip registrations, she quickly reassured me that this wasn't the case and was just updated details.

:)

Date of experience: Feb 17, 2026

Lois MacLennan Guest

2 weeks ago

Had a query about my dogs chip and…

Had a query about my dogs chip and Diane was assigned. She was very helpful, polite and prompt with communication. Many thanks for your help.

Date of experience: Feb 16, 2026

Stacey Guest

2 weeks ago

Bree was very helpful

Bree was very helpfulI wanted to know if my dog had been passed around to different homes as I saw a few previous microchip registrations, she quickly reassured me that this wasn't the case and was just updated details. :)

Date of experience: Feb 13, 2026

Mrs G Guest

2 weeks ago

Efficient

As a volunteer for an animal welfare charity, I am most grateful to Diane and her colleague, Bree, for the efficient way they deal with my requests.

Date of experience: Feb 13, 2026

Nicoal Hancock Guest

2 weeks ago

Thank Bree for you help and quick…

Thank Bree for you help and quick response.

Date of experience: Feb 12, 2026

Tracie Cousineau Guest

2 weeks ago

Diane from customer service is AMAZING

Diane from customer service is AMAZING! Every time I’ve emailed a query into the help desk, Diane has sorted it immediately!!

Date of experience: Feb 12, 2026

Mrs Chatwin Guest

2 weeks ago

Diane made changing my address easy and…

Diane made changing my address easy and proficient. A new certificate was created and forwarded. I would have no hesitation in contacting Diane at Smart trace if I needed anything at all

Date of experience: Feb 11, 2026

PS Guest

3 weeks ago

Emailed for a change of address for my…

Emailed for a change of address for my Cockapoo. Diane processed very efficiently. Excellent service

Date of experience: Feb 09, 2026

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Business Details

Hey there, pet lovers! 🐾 Welcome to SmartTrace, where we're all about keeping your furry friends safe and sound with our top-notch microchipping and database services. With over a million registrations under our belt, we're your go-to pals for pet ID solutions in the UK.

At SmartTrace, we know your pets are family, and that's why we go above and beyond to ensure their safety. Our own awesome microchips are paired with a super-smart database system to give you peace of mind like never before.

Have an emergency? No worries! Our 24/7 helpline is here for you anytime, day or night. And if you shoot us an email, we promise to get back to you on the same working day. Because when it comes to your pet's safety, there's no time to waste!

Our website? Oh, it's a breeze to use! Say goodbye to confusing forms and hello to easy-peasy registration. We've made it simple so you can get back to cuddling your furry pals in no time.

We're not just about microchips and databases – we're about reuniting families with their lost pets. And boy, have we done it thousands of times across the UK! There's nothing that makes us happier than seeing wagging tails and happy faces.

So, join the SmartTrace family today and let's keep those tails wagging and those purrs coming. Your pets are our passion, and we're here to make sure they're always safe and sound. Trust SmartTrace – because we're not just pet lovers, we're pet protectors! 🐶🐱See more
email hello@smarttrace.org.uk
call 01208420999
language https://smarttrace.org.uk